Navigating the complex landscape of online returns

Navigating the complex landscape of online returns

As the title suggests, online returns can be tricky to say the least. They often pose costly and complex challenges, which clash with consumer expectations of free online returns. This article will look at ways businesses can reduce costs associated with returns and...
Ecommerce Trends 2023: What Stands Out?

Ecommerce Trends 2023: What Stands Out?

How can you overcome the consumer crunch? Economic uncertainty is going nowhere any time soon, and consumers are feeling the crunch. Buyers will, over time, adapt to the current financial outlook, but what about your business and its supply chains?  How do you...
Economic Crises: Identifying Consumer Behaviour Patterns

Economic Crises: Identifying Consumer Behaviour Patterns

Over the past several years, consumers have been anything but predictable. As retailers grapple with yet another crisis that’s rewriting the rules of effective supply chains, online conversion and consumer loyalty, Metapack and Retail Economics have researched how the...