Press

Keep up to date with our dynamic world of company news, customer and partner announcements, industry insights, award recognitions, and much more. If you have any Press & Media questions, please contact us at [email protected].

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Metapack Launches Significant Solution Update to Help Retailers Cure Returns Challenges
2019-02-27

London, UK and El Segundo, USA – 27 February 2019 – Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Metapack Returns. This innovative solution provides a market-leading approach to help retailers meet cus …

the delivery conference 2019
Metapack’s Patrick Wall Urges Delegates To Focus On Three Critical eCommerce Trends In Impassioned Keynote At The Delivery Conference 2019
2019-02-26

London – 26 February 2019 – The growing domination of online marketplaces and brands. The vital importance of improved store experiences. More competitive carrier pricing and services. In his opening address to The Delivery Conference 2019 (TDC Global) …

MetaPack 2018 State of eCommerce Delivery Consumer Research Report
Outstanding Customer Experiences from Order to Delivery Keep 61% of Shoppers Loyal, New Research Finds
2018-11-30

Metapack Survey: Consumer priorities are shifting, retailers must respond sharply London, UK and El Segundo, USA – 29 November, 2018– Delivering a stand-out experience with every online interaction will increase customer loyalty over time, according to …

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Stamps.com’s John Clem Appointed Metapack General Manager
2018-09-28

Senior Stamps.com manager to lead strategic direction following acquisition LONDON – 28 September, 2018 – Metapack, the global leader in e-commerce delivery technology, has today announced that John Clem, Chief Product & Strategy Officer at Stamps. …

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E-commerce Delivery Platform Leader Metapack Bought By Stamps.com
2018-07-25

Purchase sets stage for strategic international expansion LONDON – 25 July, 2018– Metapack, the global leader in e-commerce delivery technology, has today announced that it has reached an agreement with Stamps.com Inc., the leading provider of postage …

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Metapack’s Carrier Mapping Tool
2018-05-21

Metapack, the global leader in eCommerce delivery technology, has announced that with immediate effect, it will provide comprehensive access to worldwide origin data on carrier routes and services through its unique Carrier Mapping tool.

carrier mapping
Metapack Carrier Certification Programme to Expand Overseas
2018-05-09

Less than two years since it was launched, the Carrier Certification Programme run by Metapack, the global leader in eCommerce delivery technology, is set to expand into Europe bringing further cost and time-saving benefits to eCommerce retailers.

specified day deliveries up 20% year on year
Solid First-Quarter Growth for Online Retail Orders
2018-05-02

Online retail delivery order volumes were up +9.6% year-on-year in March, according to the latest data from the IMRG Metapack UK Delivery Index. This completes what has been a solid first-quarter for online retail order volumes, with total growth for t …

carrier mapping
Metapack’s New Carrier Mapping Tool Gives Retailers and Brands Instant Access to Carrier Routes and Services
2018-02-02

Comprehensive carrier label library now online and launched at The Delivery Conference THE DELIVERY CONFERENCE, LONDON – 30 January 2018– Metapack, the global leader in eCommerce delivery technology, is introducing a brand new and unique service for re …

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Metapack’s Growth Trajectory Continues Through Record Peak
2018-01-30

London – 30 January, 2018 – Metapack, the global leader in eCommerce delivery technology, has announced record revenues for calendar year 2017 and has achieved profitability in every month, reinforcing the value of its continuing investment programme.T …

Metapack Launches Unique Intelligence Tool to Help Retailers Understand Carrier and Network Performance
2018-01-30

 The Delivery Conference provides forum for introduction of new ‘Delivery Intelligence’ THE DELIVERY CONFERENCE, LONDON – 30 January, 2018– Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Delivery Intelli …

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Massive increase in parcel deliveries over Cyber Weekend exceeds predictions, says Metapack
2017-12-07

 LONDON – 29 November 2017 –  A huge rise in delivery volumes processed across the Metapack delivery platform of 26% year-on-year over Black Friday and the Cyber Weekend, outpaced even the most optimistic predictions made by the company in the run up t …

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Metapack Adds to Growing Carrier Programme with New Partner MHI
2017-11-20

Metapack Adds to Growing Carrier Programme with New Partner MHI Delivering Broader Scope of International Services for Retailers and Brands   LONDON – 20th November, 2017 – Metapack, the global leader in eCommerce delivery technology, has announced a n …

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MediaMarkt Nederland Selects Metapack To Enhance its European Delivery Options
2017-10-25

Driving conversion rates, reducing basket abandonment and increasing brand loyalty with Metapack Options   London – 26 October, 2017 – Metapack, the global leader in eCommerce delivery technology, has announced that MediaMarkt  Nederland, the holding c …

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Metapack Study Shines a Light on the Short-Fall Between Consumers’ eCommerce Delivery Expectations and Reality
2016-11-02

Following a negative delivery experience 38% of consumers say they are likely to never shop with that retailer again London, UK – Today’s consumers say their online purchasing decisions are directly influenced by delivery & returns and the experien …

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Ecomnova Launches Corporate Gifting Service Thanks to Rapid Expansion on Metapack Platform
2016-10-04

Metapack helps transform delivery options leading to fast growth and entry into new marketsLondon, UK – Ecomnova, the fast growing eCommerce gifting specialist, is launching a new premiere service to corporate customers following its deployment of the …

boohoo MetaPack winner of HRWSCA
boohoo.com and Metapack win ‘Returns Initiative of the Year’ award at the 2016 Retail Week Supply Chain Awards
2016-09-30

Metapack is delighted to announce that it has won the ‘Returns Initiative of the Year’ award at the 2016 Retail Week Supply Chain Awards, for providing a seamless Returns experience for the fast growing fashion etailer.For boohoo and other leading reta …

MetaPack eshow award 2016
Metapack wins “Best e-commerce logistics solution” award at E-show Madrid 2016
2016-09-23

Metapack is delighted to announce that it has won the “Best e-commerce logistics solution” award at the 2016 e-show Madrid. E-Show is the main e-commerce trade show in Spain gathering all e-commerce Spanish decision makers around Digital Transformation …

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Metapack helps vente-privee.com develop its international delivery proposition
2016-09-12

Paris, 12 September 2016 – Sensitive to the increasing demands of consumers, vente-privee.com extends its partnership with Metapack, leader in e-commerce delivery management services, to cover development of its international delivery strategy. The Gro …

boohoo.com and Metapack shortlisted for ‘Returns initiative of the year’ award
2016-07-13

Metapack’s eCommerce delivery management software helps boohoo.com significantly improve returns processes and reverse logistics. The Hermes Retail Week Supply Chain Awards 2016 applaud the retailers, suppliers and individuals who are re-inventing the …

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Metapack Asks: Could European eCommerce be exempt from Brexit trade negotiations?
2016-06-30

New white paper outlines options for eCommerce in wake of EU ReferendumWith complex trade negotiations about to begin, Metapack, the global leader in eCommerce delivery technology, has today stated that European eCommerce can continue to flourish and e …

Tech & Ecomm Awards 2016
boohoo.com and Metapack shortlisted for ‘Delivery or Fulfilment Innovation of the Year’ award
2016-06-07

Metapack’s eCommerce delivery management software helps global retailer boohoo.com set the agenda in etailing technology and customer experience. The shortlist for the Retail Week Tech and Ecomm Awards 2016 is out! The prestigious awards recognise and …

Metapack Reports 66% of New Business from mainland Europe and 25% Growth in Revenue
2016-05-09

Expanding and consolidating European leadership position; delivering in excess of half a billion parcels a yearLondon – 9 May, 2016 – Metapack, the global leader in eCommerce delivery technology, has announced that it has achieved a 25% year-on-year re …

Boost Loyalty Increases Operational Efficiency by 25% with Metapack
2016-04-05

Metapack enables enhanced logistics automation and output, alongside streamlined and more flexible carrier management.London, UK, 5 April, 2016 – Boost Loyalty BV, a leading provider of collectibles’ promotions for retailers and blue-chip brands in the …

Duncan Licence brings added technical expertise to Metapack management team
2016-03-07

LONDON – March 7th, 2015 – Metapack the leading provider of delivery management technology, is pleased to announce the appointment of Duncan Licence as its new Technical Solutions Director with immediate effect.Duncan will be responsible for contributi …

Online retail parcel volumes up 8.5% in January
2016-02-25

Online retail parcel volumes were up 8.5% in January, according to the IMRG Metapack UK Delivery Index – falling -37.5% on December, in line with the month-on-month trend in previous years.The rate of growth for parcel volumes was below that of online …

Retailers & Marketers Must Look to ‘Millennials’ for a Vision into the Future Metapack Survey Reveals
2016-02-16

Tech savvy younger generation already shaping consumer demand  High expectations and a willingness to pay more for a tailored service, despite a smaller income – this is what the average ‘Millennial’ consumer of today is demanding according to the find …

New Partnership Deal between Metapack and B2C Europe
2016-01-28

B2C Europe, a leading provider of cross border distribution and returns solutions in Europe, has signed a new partnership with Metapack.London, UK, 19th January 2016 – B2C Europe, a leading provider of cross border distribution and returns solutions in …

Second Wave of Peak is Forecast to Exceed Cyber Weekend
2015-12-24

New forecast from Metapack predicts enormous volumes as shopper’s take advantage of sales bargains over the long weekendLONDON – 24th December, 2015 – Metapack, the global leader in eCommerce delivery management has announced that it expects the coming …

Metapack Predicts Record Sales This Weekend
2015-12-18

Analysis indicates shift in consumer habits leading to record sales this weekendLONDON – 18th December, 2015 – Metapack, the global leader in eCommerce delivery management has announced that it expects the last weekend before Christmas to result in rec …

Metapack and JDA Parcel Volumes Jump by 35%, Surging Ahead of Average Industry Orders
2015-12-16

UK’s leading retail brands behind the massive increase in use of partners’ supply chain and delivery platformsLONDON – 15th December, 2015 – Metapack, the global leader in eCommerce delivery management and JDA Software Group Inc., a leader in end-to-en …

Metapack – Bleckmann Partnership Brings Extended Choice to European Retail Customers
2015-11-25

New Metapack-Bleckmann Partnership Brings Extended Choice to European Retail Customers Co-operation makes cross-border eCommerce a reality LONDON – November 24th, 2015 – Metapack, the global leader in eCommerce delivery technology, has today announced …

Retail industry better prepared to ride the ‘peak tsunami’ according to Metapack
2015-11-09

The industry is ready to even out peak deliveries despite record parcel volumes LONDON – November 10th, 2015 – Metapack, the global leader in eCommerce delivery technology, is using its unique data analysis and market insight to forecast a significant …

Best Practice: Dealing with the ‘peak tsunami’
2015-11-04

The phenomenon that is Black Friday last year took us all by surprise. An unprecedented level of attention from the media fanned the flames of anticipation from consumers looking for the best possible bargains. The result, a massive spike in the volume …

Metapack partners with Anatwine to improve customer experience
2015-09-22

Metapack partners with Anatwine to enable brands and retailers globally to provide a personalised and seamless delivery experience Providing consumers with further choice and convenience in delivery options LONDON – September 9th, 2015 The global onlin …

Strong return to growth for online delivery
2015-07-20

Following the unpredicted slowdown in UK online retail volumes last month, perhaps influenced by the political and economic uncertainty surrounding the general election, the IMRG Metapack UK Delivery Index recorded a strong return to growth and a posit …