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what is ship from store
Mastering the Delivery Experience with Ship from Store

Consumer expectations are now higher than ever when it comes to delivery. A critical challenge for retailers and brands is how to innovate to provide a differentiated customer delivery experience. The answer? Ship from Store. What is Ship from Store? Ship from Store is a fulfilment process where retailers and brands use stores to fulfil

peak season update
Peak Update – January 2019

Welcome back to our latest update on the Peak season! Happy New Year! The weekend of 28th to 31st December was up 20% compared to last year. Destination growth for Australia The split of orders was 69% domestic and 31% international, very similar to last week. Standard Delivery returned as the most popular service (55%). This

MetaPack 2018 State of eCommerce Delivery Consumer Research Report
2018 State of eCommerce Delivery: Webinar FAQs

We recently hosted a webinar discussing the findings from the 2018 State of eCommerce Delivery: Metapack Consumer Research Report. This report surveyed 3,597 consumers in Canada, France, Germany, the Netherlands, Spain, the UK and the US. We focused on the key findings from our research, addressing fast and flexible delivery, international shopping, consumer loyalty and

peak trading update
Peak Update – 21st- 24th December

Welcome back to our latest update on the Peak season! If you celebrate Christmas we hope you had a wonderful time celebrating. The weekend of 21st to 24th December was up an enormous 42% compared to last year. A surge in Next Day deliveries The split of orders was 70% domestic and 30% international. For

peak retail update
Peak Update – 7th- 10th December

Welcome back to our latest update on the Peak season! The weekend of 7th to 10th December was up 4% compared to last year, showing that consumers are busier than ever buying goods. The split of order volume was 69% domestic and 31% international. Last week international volume was particularly high at 34%, whereas this weekend the

Peak Update – 30th November – 3rd December

Welcome back to our latest update on the Peak season! The weekend of 30th November to 3rd December was up 3% compared to last year. The split of orders was 66% domestic and 34% international. International volume was higher than previous weeks, for example 3.5% higher than the weekend of 16th-19th November. The most popular

peak trading update
Peak Update – 16th- 19th November

Welcome to the Peak report for the weekend of 16th-19th November! There are only two days to Black Friday but already retailers and brands are offering significant discounts.   This weekend the industry with the greatest uplift from last year is Pets (36%). The next highest industries for uplift are Automotive Products (29%) and Furniture

peak trading update
Peak Update – 9th-12th November

Hello! Here is the Peak report for the weekend of 9th-12th November. The industry with the greatest uplift from last year is Gifts (64%). Pets and Books came in closely with a 27% and 20% uplift respectively. Furniture and clothing retailers have also seen significant uplift. The area with the lowest uplift was household goods.

peak trading update
Peak Trading Update

Welcome to the new and exciting Metapack blog! We will be starting off our new blog with a focus on the Peak trading season. With only 15 days to go until Black Friday, we expect to see a massive increase in consumers buying goods online. Every year Metapack produces benchmarking reports to help the industry