12 minutes on Ship From Store

As a fulfilment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at MetaPack, who takes us through the benefits of Ship from Store, how it works, and things to consider when

25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Navigating Holiday Shopping Trends 2023: Prepare for a Successful Peak Season

The final months of the year, often referred to as the “golden quarter,” are here. For retailers, this period isn’t only for festive celebrations; it’s a critical time of heightened sales, strategies, and delivering unmatched customer experiences. With an increasingly competitive market and rapidly changing consumer habits, as consumers get excited to make holiday purchases,

Embracing Recommerce: Strategies for Second Hand Market Success

Staying ahead of the game in the ecommerce industry is vital and requires a deep understanding of consumer preferences and adopting strategies that drive customer loyalty. As we delve into our comprehensive guide, Exploring the nuances in ecommerce – How to leverage personalization to drive customer loyalty one key finding emerges as a game-changer –

Optimize Conversion Rate: Reducing Cart Abandonment and Boosting Sales with Metapack

Optimizing conversion rates is a pivotal objective for online merchants in order to remain competitive. Attracting visitors to your website is just the first step; the real challenge lies in ensuring they complete their purchases and become loyal customers. Significantly impacting your revenue and hindering business growth, high cart abandonment rates pose a critical challenge

Emma selects Metapack for shipping services in Europe

Metapack’s Delivery Manager to be implemented in DACH, UK and Italy Metapack, a leader in ecommerce delivery technology, today announces that it has been chosen by Emma, the world’s leading D2C sleep brand, to streamline its delivery operations in Europe. The partnership will see Metapack’s Delivery Manager solution implemented across DACH, UK and Italy, as