25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Ship from Store

Episode 2 As a fulfillment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at Metapack, who takes us through the benefits of Ship from Store, how it works, and things to

Hived integrates with Metapack to provide retailers with zero emission delivery

Metapack, a global leader in e-commerce delivery technology, announces that HIVED has joined its Delivery Manager Platform, enabling retailers across the UK to offer their consumers high-quality, zero emission delivery at affordable prices. The parcel delivery service and startup, HIVED, has redeveloped the process of getting a parcel from the warehouse to the front door

Returns Management
Returns management: The rising consumer demand for free returns

Returns management optimization As soaring gas prices translate into increased final mile costs, ecommerce retailers and brands are facing a ‘cost of operating’ crisis. Many are considering abandoning free returns as a way to eke out cost efficiencies. Zara recently announced an online return surcharge, although this was explained as a sustainability measure. However, recent

Homerr integrates with Metapack to empower retailers with sustainable deliveries

Homerr now live on Metapack’s Delivery Manager platform in The Netherlands and Belgium Metapack, a global leader in ecommerce delivery technology, today announced that Homerr, a logistic tech scale-up, has joined its Delivery Manager Platform, enabling retailers to offer their consumers with a more sustainable and social method of receiving and returning parcels. The partnership