25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Ship from Store

Episode 2 As a fulfillment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at Metapack, who takes us through the benefits of Ship from Store, how it works, and things to

Homerr integrates with Metapack to empower retailers with sustainable deliveries

Homerr now live on Metapack’s Delivery Manager platform in The Netherlands and Belgium Metapack, a global leader in ecommerce delivery technology, today announced that Homerr, a logistic tech scale-up, has joined its Delivery Manager Platform, enabling retailers to offer their consumers with a more sustainable and social method of receiving and returning parcels. The partnership

70% of UK consumers less likely to shop with retailers after hearing about a negative delivery experience

New research from Metapack highlights the impact of negative post-purchase experiences A new report from ecommerce delivery technology leader Metapack uncovers the effect of negative delivery experience on consumer shopping behaviours. Amid the shift to online shopping, the research dives into consumer delivery experience across the UK, France and Germany and reveals that over two-thirds

Gophr partners with Metapack to enhance same-day delivery service for online retailers

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology leader Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. Now live on Metapack’s global delivery management platform, Gophr, which has one of the largest same-day delivery networks in the UK, makes it simple for ecommerce and omnichannel

Sustainability in ecommerce: the need for green delivery

As the importance of sustainability continues to grow in prominence, it’s becoming imperative for all industries, including retail to focus on green delivery. Recent research from Hermes, reveals that over 40% of consumers admit they’re ordering more online but wish there was a more sustainable process in place. With more people buying online than ever