Events and Webinars

TDC Global took place on 26th February 2019 at the Royal Lancaster Hotel, London. The Delivery Conference is the annual, must-attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative ideas and strategy, discuss challenges of meeting customers’ ever-increasing expectation of their retail and delivery experience and network with peers.

 

 

The customer delivery experience podcast

Episode 5   For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to pr …

The customer delivery experience podcast

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should the …

The customer delivery experience podcast

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retaile …

The customer delivery experience podcast

Episode 2 As a fulfillment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at MetaPack, who takes us thro …

On 30th April, Metapack will be attending the Retail & eCommerce Directors’ Forum at The Belfry in Sutton Coldfield. With its classic one-to-one meetings programme, the event facilitates new connections face to face, in person, in real time. Event …

The customer delivery experience podcast

Episode 1 In this episode, we speak with Maria Dahlquist Canton, Global Marketing Director at Metapack, who gives us insight into consumer preferences regarding delivery options and their delivery experience. We cover everything from personalisation, t …

the delivery conference 2019

TDC Global, the tenth annual Delivery Conference was a huge success and we extend a huge thanks to all our sponsors, speakers and delegates. If you couldn’t make it this year or simply want to recap on the sessions then you are in luck! For the first t …

Delivering to Europe – A Guide for U.S. Retailers and Brands​

This webinar focuses on enabling U.S. retailers and brands to grow in Europe. Entering and expanding in Europe is challenging, but with the right guidance and preparation, it can be both achievable and lucrative. The European market is attractive. Cros …

How Delivery Options Let You Differentiate Your Business

Consumers today expect their purchases to be delivered when and where they want them. By providing up-to-date, available delivery options at the point of purchase, retailers are able to build brand differentiation and loyalty with targeted and personal …

State of eCommerce Delivery: North American Insights

Providing deep insights into what US and Canadian consumers want when it comes to delivery, the 2018 State of eCommerce Delivery Report: North American Insights, examines how the delivery choices shoppers encounter influence the online purchasing decis …

the delivery conference 2019

The Delivery Conference – TDC Global – is a must attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative idea …

State of eCommerce Delivery Consumer Research Report webinar

Most retailers and brands recognise that eCommerce delivery is a key part of improving the customer experience and generating loyalty, but do you recognise the key factors driving the delivery experience for customers? In this webinar, we have highligh …

ship from store webinar

The retail market is in a state of flux with store closures on both sides of the Atlantic reaching record levels over the past year. The ‘retail apocalypse’ is affecting many long-established brick and mortar outlets that cannot withstand the pressure …

ship from store webinar

The retail market is in a state of flux with store closures on both sides of the Atlantic reaching record levels over the past year. The ‘retail apocalypse’ is affecting many long-established brick and mortar outlets that cannot withstand the pressure …

Mastering The Online Customer Delivery Experience

  Webinar Details: Major US brands and retailers must work harder than ever to meet the changing expectations of online shoppers. Learn how delivery personalization, loyalty programmes and evolving expectations have changed the online shopping exp …

MetaPack Carrier Mapping

It can be difficult for retailers and brands to define and analyse carrier services in the market, leading to frustration and confusion. Whilst Metapack has a broad range of carriers on its platform, there hasn’t been an easy way to access that data an …

How to Provide a Winning Customer Delivery Experience

In May 2018 we hosted a webinar on how to provide a winning customer delivery experience. This webinar was packed full of insights for online retailers, brands and e-commerce specialists, and indeed anyone who has an active interest in the success of t …