Ecommerce Delivery Analytics

Enhance your entire
delivery operation

Analyze your entire shipping operation to streamline dispatches and improve delivery success.

Measuring shipping performance for…

Are you analyzing your delivery operation?

Our research told us that…

40% of consumers will never shop with a retailer again following a negative delivery experience

Operational issues can increase shipping costs by up to 8%

58% of consumers demand to see upfront delivery dates before they make a purchase

40% of consumers will never shop with a retailer again following a negative delivery experience

Operational issues can increase shipping costs by up to 8%

58% of consumers demand to see upfront delivery dates before they make a purchase

Effortless delivery analytics

Shipping Easily Integrate

Increase warehouse productivity

Gain visibility of parcel statuses and quickly resolve processing errors.
Shipping Easily Integrate

Avoid failed delivery promises

Identify and intervene with in-flight parcels that may cause delays.
Shipping Easily Integrate

Strengthen your delivery proposition

Understand shipping duration to display accurate delivery dates.
Shipping Easily Integrate

Reduce carrier and shipping costs

Track SLAs and evaluate your parcel profile for contracting.

Manage customer expectations​

Identify dispatched parcels with issues​

Reduce failed delivery promises by proactively reaching out to the customer.​

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Identify parcels that are late, lost, and more
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Drill down on delayed deliveries
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Detect which carrier is having issues
Add convenient delivery choices
Add convenient delivery choices

Reduce warehouse delays

Get stuck parcels out of your warehouse

Use live data to track and resolve unnecessary parcel processing delays.

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Understand the status of parcels with issues
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Filter according to dispatch date, carrier, carrier service and more
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Open in shipping platform to gain further context

Delivery analytics and reporting on shipping data from 350+ carriers

Featured report

Ecommerce Delivery Benchmark Report 2023

If recent years have taught us anything, it’s to expect the unexpected. In this report, we look at how, as a business, you can navigate the various challenges we face and set yourself up for success.

IWe analyze data from 8,000 consumers and 700 merchants across 8 key international markets, providing crucial insights on consumer behavior and business strategies, enabling you to maintain resilience.

Metapack - International Expansion Playbook

Hold carriers accountable ​

Gain unbiased insights on carrier performance​

Measure carrier delivery success against their SLAs and help recover costs.

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Analyze a carrier’s on-time, late and early delivery performance
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Download and share information directly with carriers
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Compare this with your agreed SLAs
Add convenient delivery choices
Add convenient delivery choices

Improve carrier selection

Understand your entire shipping profile

View your parcel profile to support contract negotiation.

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Analyze when, what, where, and how you ship
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Understand if you’re using the right carriers and services
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Share your parcel profile with prospective carriers
Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”

Asos

Want to improve your delivery operation?