John Clem is responsible for steering the business following the Metapack’s acquisition by in July 2018.

John Clem had been on the senior management team at for fifteen years and prior to his most recent role, which he took up in 2012, he was Vice President, Product and Service Operations for six years. He has also served as Director of Corporate Strategy and as a Director of Marketing where he led the launch of’s Package Insurance and PhotoStamps products.

Before joining, John Clem was a management consultant at Booz Allen & Hamilton and also worked as an engineer and manager in the petrochemical and utilities industries.