Senior manager to lead strategic direction following acquisition

LONDON – 28 September, 2018 Metapack, the global leader in e-commerce delivery technology, has today announced that John Clem, Chief Product & Strategy Officer at will also act as General Manager of Metapack with immediate effect. He will be responsible for steering the business following the company’s acquisition by, the leading provider of postage online and shipping software solutions, in July.

John Clem has been on the senior management team at for fifteen years and prior to his most recent role, which he took up in 2012, he was Vice President, Product and Service Operations for six years. He has also served as Director of Corporate Strategy and as a Director of Marketing where he led the launch of’s Package Insurance and PhotoStamps products.

Before joining, John Clem was a management consultant at Booz Allen & Hamilton and also worked as an engineer and manager in the petrochemical and utilities industries.

John Clem, who is moving from the company’s California headquarters to be based at Metapack’s offices in London, is taking on the responsibilities of Steve Rowley, formerly Executive Chairman at Metapack, who is now leaving the company.

The extensive knowledge that John Clem brings to the role, not just in terms of his experiences with, but also in his ability to devise and implement business strategy, will deliver invaluable and insightful leadership for Metapack as it expands as part of

Ken McBride, Chairman and CEO,, said: “John has been a very important element in the growth of, not least because of his deep understanding of eCommerce delivery. He has designed many of our new shipping features over the last five years, and they have been instrumental in’s success in the U.S. market. We now fully expect John to bring that expertise to his management of Metapack, working together with Founder Patrick Wall and with the executive team to fulfil our ambitious plans for the future.”

About Metapack

Founded in 1999, Metapack helps e-commerce and delivery professionals to meet with the consumer’s growing expectations of delivery, whilst maintaining and optimising operational efficiency. Metapack’s SaaS solution offers a wide range of personalised delivery services, from global order tracking to simplified return procedures, through a catalogue of 465 carriers and 5,000 services available that span every country in the world. Thanks to Metapack, more than 600 million packages are sent annually by many of the world’s leading e-commerce retailers. Metapack is a wholly-owned subsidiary of (Nasdaq: STMP).

Further information:

Julie Kirby (UK) /Jessica Mularczyk (US)

Ascendant Communications /

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