Successfully driving conversions for…
Is your delivery causing basket abandonment?
Delivery accounts for over 40% of purchase abandonment online, consumers told us…
%
have abandoned their basket because of unsatisfactory delivery options
%
have selected a retailer based on the convenience of their delivery options
%
want to see upfront delivery dates before they purchase
%
expect delivery options to be displayed on the product page
%
say sustainability is the most important factor when selecting delivery options
%
have abandoned their basket because of unsatisfactory delivery options
%
have selected a retailer based on the convenience of their delivery options
%
want to see upfront delivery dates before they purchase
%
expect delivery options to be displayed on the product page
%
say sustainability is the most important factor when selecting delivery options
Featured whitepaper
Delivery Benchmark Report 2021
Online retail was expected to grow by 16.5% in 2020, but by the end of Q1 it had already exploded by 28%. In the Ecommerce Delivery Benchmark Report 2021, the latest in a series of highly regarded research commissioned by Metapack, we look at how retailers have survived the Covid stress test and how they are preparing their businesses to thrive in future.
Convert more eCommerce sales
Offer the right shipping choices with exact delivery dates
Give your customers a better eCommerce experience with accurate delivery promises and more convenient shipping choices, tailored using real-time carrier, warehouse, product and location data.
Only display services you
can fulfil
Automatically reflect your warehouse and carrier availability on your website, hiding services when you or your carriers cannot deliver a product
Show “order by”cut off counters
Create urgency by displaying “order by” timers for services such as next day, while helping ensure you meet delivery promises
Calculate accurate delivery dates
Check the delivery address against operational and transit times to show an exact delivery date, not just an estimates of days
Easily add new delivery options
Quickly and easily manage the delivery services displayed on your website including collection points, click & collect, same day, nominated day and much more
Reduce delivery anxiety
Create urgency to order while meeting your delivery promise
Avoid failed delivery promises while creating urgency to buy by displaying order cut off times.
Set clear expectations by calculating delivery dates using real-time location, warehouse and carrier data.
Increase first time delivery success
Eliminate missed deliveries with collection points
- Access the world’s largest library of pick-up locations from lockers, parcel shops, and convenience stores
- Reduce the risk of missed orders and stolen packages
- Minimize the environmental impact of your customer’s order
- Easily add new PUDO services to your store without additional website development
Add convenient delivery choices
Extend home delivery choice and exceed expectations
Give customers the choices they want, with access to over 400 carriers and over 4900 services to present home or business delivery options, including: nominated day, same day, next day, timeslot and much more.
Cater to environmentally conscious customers with sustainable delivery options
32% of consumers say sustainability is the most important factor when selecting delivery options – even more important than cost and speed. Do your delivery options stack up?
Increase conversions by offering the environmentally friendly delivery options your customers want. Offer green delivery options like electric vehicle or bicycle, as well as out of home collection options like Click & Collect, PUDOs and Lockers, to lower the carbon footprint of your customer’s order.
Leverage your physical stores
Reduce shipping costs with click and collect from your stores
- Drive footfall to your stores with click and collect options on your website
- Reduce shipping costs by fulfilling deliveries using your own fleet
- Lower the carbon footprint of delivery with lower costs for you and the consumer
Remove tech complexities
Easily connect your operations and carriers to your web store
Single API for all carriers
Spend less time creating and maintaining direct carrier integrations. Access to over 4900 services from a single lightweight API.
Best rates for each service
Use clever logic to find the fastest and best value carrier for each delivery service type you offer.
Reduce web development
Quickly add or remove services on your eCommerce store, without the need for additional web development.
Easily switch carriers
Effortlessly switch carriers based on their availability, performance, shipping costs and price updates to meet your needs
Reflect availability
If you reach your warehouse capacity, pass cut off times, or a carrier becomes unavailable, automatically reflect this on your web store.
Ensure fast web response
An unresponsive website can kill your conversion, don’t let slow integrations affect your sales, our API responds at incredible speeds
Personalized delivery
Convert more and cut shipping costs with dynamic delivery
Offer tailored options for each web store visitor using warehouse operating hours, cut-offs, transit times, inventory location, weights and dimensions, fulfilment centre locations, customer address and more.
Reduce shipping costs for both you and your customers by encouraging use of collection or connecting them with more cost effective carrier based on their location, order and chosen delivery service.
Increase revenue from the existing traffic on your website by ensuring your delivery options match your customers’ expectations, driving conversion and reducing abandonment.
Even the best shopping experience can be totally negated by a bad delivery experience. With the Delivery Manager by Metapack, our delivery options are significantly better.”
Ready to increase your conversions?
Learn more about Delivery Options