As the role of online and physical stores come together, customer journeys are becoming increasingly complex. As such, supply chains have needed to become progressively more sophisticated to ensure efficiency. Shoppers now demand that online orders are traceable, time...
During this unprecedented time, we wanted to take a moment to update all of our customers and partners on the current situation regarding the COVID-19 pandemic and how Metapack is managing this extraordinary situation. To begin with, I wanted to thank the healthcare...
Imagine, you’ve finally bought yourself that new jacket you’ve been eyeing up for months or those new headphones that have just been released. The excitement bubbles as those five magic words finally appear ‘your order has been dispatched,’ and then…radio...
In the ongoing battle for acquiring and retaining customers, it’s becoming increasingly important for retailers to turn every touchpoint with their customer into an opportunity to extend their brand experience. A particularly unique stage of the customer journey that...
Metapack Survey: Consumer priorities are shifting, retailers must respond sharply London, UK and El Segundo, USA – 29 November, 2018– Delivering a stand-out experience with every online interaction will increase customer loyalty over time, according to new research...
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Hotjar provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver value to them.
Marketo is a marketing software as a service (SaaS) platform designed to help businesses assess and automate marketing tasks.
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