TDC Global took place on 26th February 2019 at the Royal Lancaster Hotel, London. The Delivery Conference is the annual, must-attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative ideas and strategy, discuss challenges of meeting customers’ ever-increasing expectation of their retail and delivery experience and network with peers.

Future of eCommerce: Post-Lockdown Predictions

Recent figures suggest eCommerce sales, driven largely by the onset of the COVID-19 pandemic, have risen 88% globally. With the internet awash with eCommerce experts analyzing the current state of online shopping as well as highlighting the challenges of fulfillment that we’re currently experiencing; focus is beginning to shift to what happens after the crisis,

7 Keys to Retail Stability in the COVID Era

Metapack is uniquely positioned at the core of eCommerce shipping and delivery to witness the critical challenges currently facing all aspects of the retail business. A common and significant concern from retail leadership is ‘How will we survive the COVID era? How can we continue to trade despite store closures, warehouse closures, and general consumer

Webinar Recording: How Delivery Options Let You Differentiate Your Business

Consumers today expect their purchases to be delivered when and where they want them. By providing up-to-date, available delivery options at the point of purchase, retailers are able to build brand differentiation and loyalty with targeted and personalised delivery choices. In this webinar, we will highlight the importance of providing flexible and varied customer delivery

Webinar Recording: State of eCommerce Delivery 2018

Most retailers and brands recognise that eCommerce delivery is a key part of improving the customer experience and generating loyalty, but do you recognise the key factors driving the delivery experience for customers? In this webinar, we have highlighted the latest trends and insights from the annual State of eCommerce Delivery Consumer Report – Metapack’s

Webinar Recording: Mastering The Customer Delivery Experience

Webinar Details: Major US brands and retailers must work harder than ever to meet the changing expectations of online shoppers. Learn how delivery personalization, loyalty programmes and evolving expectations have changed the online shopping experience for good (US focus). Discover how customer delivery influences online purchasing decisions, as consumers place a premium on convenience and

Delivering to Europe: A Guide for US Retailers and Brands

This webinar focuses on enabling U.S. retailers and brands to grow in Europe. Entering and expanding in Europe is challenging, but with the right guidance and preparation, it can be both achievable and lucrative. The European market is attractive. Cross-border retailers who can provide a superior delivery experience will be able to succeed in building

State of eCommerce Delivery: North American Insights
Webinar Recording: State of eCommerce Delivery: North American Insights

Providing deep insights into what US and Canadian consumers want when it comes to delivery, the 2018 State of eCommerce Delivery Report: North American Insights, examines how the delivery choices shoppers encounter influence the online purchasing decisions they make. In this webinar, we highlighted the latest trends and insights from the report, taking a deep

MetaPack Carrier Mapping
Webinar Recording: Carrier Mapping Demo

It can be difficult for retailers and brands to define and analyse carrier services in the market, leading to frustration and confusion. Whilst Metapack has a broad range of carriers on its platform, there hasn’t been an easy way to access that data and visualise it all in one place. Until now… Metapack Carrier Mapping is

How to Provide a Winning Customer Delivery Experience
Webinar Recording: How to Provide a Winning Customer Delivery Experience

In May 2018 we hosted a webinar on how to provide a winning customer delivery experience. This webinar was packed full of insights for online retailers, brands and e-commerce specialists, and indeed anyone who has an active interest in the success of their customer delivery and how it plays a part in the winning and retention