What a difference delivery makes to retail in 2021

Episode 6 What a difference delivery makes to retail in 2021 The last 12 months have seen unprecedented turbulence for the retail industry, with the boom in e-commerce and changing customer expectations upending business models and forcing retailers to adapt their supply chains and delivery processes in order to survive. And as consumers look set

25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Press Release: Barbour chooses Metapack to lead shipping and returns services

Leading heritage and lifestyle brand to deploy Metapack’s Delivery Manger, Delivery Options and Returns Portal Metapack, the global leader in ecommerce delivery technology, today announced Barbour, the British heritage and lifestyle brand has selected Metapack to lead its online shipping and returns operations. The partnership sees Barbour use Metapack’s Delivery Manager, Delivery Options and its

Scaling delivery experience for Ecommerce Peak 2021

Just when we thought ecommerce peak season couldn’t get any bigger, 2021 is on track to break all records set in 2020. Even if growth will decelerate somewhat, we’re still predicting 11% growth on the astronomical ecommerce delivery volumes witnessed at the height of COVID-19. The question is, will retailers’ delivery experience withstand the pressure?

News: Trunkrs partners with Metapack to Empower Retailers with Sustainable Same-Day and Next-Day Deliveries

Trunkrs is now live on Metapack’s delivery management platform in The Netherlands and Belgium Trunkrs, specialists in same-day and next-day delivery, today announced their integration with global ecommerce delivery technology leader, Metapack, as they look to grow their same-day and next-day delivery proposition. The partnership empowers retailers in The Netherlands and Belgium to leverage Trunkrs’

‘Urban specialist’ carriers: enter stage left

There’s a new type of carrier in town. At Metapack, we call them ‘urban specialist’ carriers. They’re on a mission to disrupt delivery in the main cities of Europe and beyond, offering rapid and precise delivery timeframes to satisfy the rising expectations of urbanite shoppers. According to research conducted by UK-based urban specialist Gophr, nearly