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Breakfast Roundtable

MetaPack Breakfast Roundtable 2018

Event Details

  • MetaPack Breakfast Roundtable – Delivery is the New Loyalty!
  • Date 18th October 2018
  • Time: 8:30am – 10am
  • Venue:  Haymarket Hotel, 1 Suffolk Pl, London SW1Y 4HX (Nash Room)
  • Register: Below (attendance by invitation only)


MetaPack Breakfast Roundtable

The MetaPack Breakfast Roundtable brings together a small number of successful online retailers over a sumptuous breakfast at the Haymarket Hotel to debate and discuss the importance of the Customer Delivery Experience under Chatham House Rules.

Discussion:

The Customer Delivery Experience is increasingly a major reason for customers choosing who to shop with. This event will help you understand current trends, best practice and see how delivery is being turned on its head to drive sales and customer loyalty.

As an attendee, MetaPack experts will provide an assessment and benchmarking of your company and the Customer Delivery Experience you deliver, to foster discussion and debate.

  • What you are doing well and where can you do better?
  • How easy and convenient is your customer delivery experience?
  • What is best practice and what are consumers expecting?
  • Key Trends – Ship from Store, International Expansion, Customer Services, Returns and Operations
  • How does the delivery experience drive sales?
  • How can delivery foster customer loyalty?

With customer expectations ever increasing, convenience becoming increasingly important, delivery is a major consideration in purchasing decisions.

If you'd like more information on this event, contact Sacha Williams: +44 (0) 7712 534 849   / sacha.williams@metapack.com


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