Whether you are looking to track your parcel, get technical support for MetaPack products, discuss your business needs with our sales team or just come to say hi to one of our offices worldwide, this page will serve all your contact needs.

Parcel Tracking

If you have purchased goods online and have enquiries about your delivery or would like to track your parcel, please contact the retailer directly who you placed the order with.

Customer Technical Support

Get quick help, find answers to the most common questions or submit a ticket.

Support Centre (UK only)

  • Product documentation
  • How-To Guides
  • FAQs

Go to Support Centre >

Alternatively, send us an email or give us a call:

  • Customers in UK: email us at support@metapack.com or call +44 (0) 207 843 6722
  • Customers in the rest of Europe: email us at support@metapack.eu or call +48 68 412 7760
  • Customers in North America: email us at support@iabol.com or call +1 866 505-5601 or +1-678-494-3172 Ext: 120.

Product and Sales Enquiries

If you would like to discuss your eCommerce delivery technology needs, simply complete your details below and we will get in touch.

Offices Worldwide

As a global company, our commitment is to be close to our clients. Check out our office locations around the world.

UK Office

Germany Office

UK Office

  • MetaPack Limited
  • 200 Gray’s Inn Road
  • London WC1X 8XZ
  • United Kingdom

+44 20 7843 6720 [9:00 - 17:00]

info@metapack.com

Google Map

Germany Office

  • MetaPack GmbH
  • Bahnhofstraße 37
  • 53359 Rheinbach
  • Germany

+49 2226 157 468 0

info.de@metapack.com

Poland Office

France Office

Poland Office

  • MetaPack Poland
  • ul. Kostrzynska 4
  • 65-127 Zielona Góra
  • Poland

+48 68 412 77 00

info.pl@metapack.com

Google Map

France Office

  • MetaPack France
  • 54-56 Avenue Hoche
  • 75008
  • Paris

+33 (0) 674 646 879

info@metapack.com

Hong Kong

US

Hong Kong

  • Room 1701, 17th Floor,
  • China Merchant Building
  • 303-307 Des Voeux Road,
  • Central Hong Kong

+852 9729 7726

info@metapack.com

Google Map

US

  • 413 Creekstone Ridge
  • Woodstock, GA 30188
  • United States

1.877.847.2265

info@metapack.com

The Netherlands

The Netherlands

  • Herengracht124-128,
  • 1015 BT The Netherlands

+31 207546557

info@metapack.com