"We strive to provide an outstanding product supported by an excellent service. We wish to lead the market through our continual development and to exceed our customers’ expectations. We rely on an outstanding team and strong customer relationships for our success."

-- Patrick Wall, CEO & Founder

MetaPack is the Leading Delivery Management Platform for Local and Global eCommerce

We offer highly configurable software that connects shippers with all parcel carriers, alternative drop-off, collection and return solutions, in order to provide buyers and sellers with the best delivery experience. The MetaPack Delivery Platform is a managed SaaS service that also provides sellers with incomparable Retail Intelligence data and anti-Fraud capabilities.

On the 11th December 2013 MetaPack announced the acquisition of European Shipping Provider, the XLogics Group. The XLogics Group, based in Germany and Poland will join MetaPack’s expanding workforce currently operating out of London and Hamburg bringing their combined total up to more than 200 staff. Their solution offers state of the art logistics, technology and dispatch solutions as well as consultancy services to global retailers combining both B2B and B2C expertise; XLogics solutions are utilised by customers in over 30 countries, across 4 continents.

What is MetaPack Trying to Achieve?

Our Mission is to make eCommerce delivery more cost effective, convenient and enjoyable, wherever an order is made, wherever stock is held and wherever the delivery is required. The MetaPack Platform provides the appropriate range of delivery options, identifies the most suitable carrier service for each deliver and provides visibility and control: these strengthen customer service, consumer loyalty and longer term carrier relationships.  Supply chain processes are made more efficient, multi-channel and cross border solutions are more tenable. The MetaPack platform supports a more efficient market and furthers the growth of eCommerce. 

How do we Prefer to Work?

We are committed to the clear agreement of requirements, rigorous planning, and a right-first time approach to all execution and problem solving. Successful projects and implementation are dependent on clear and consistent commitments between MetaPack and our customers and partners.  We wish our engagement with customers to mark us out as friendly, cooperative and responsive.

MetaPack was founded in 1999. Our offices are based in London and Hamburg, with partners based all over the world. Our permanent team consists of about 100 people and consists of specialists providing and supporting our software solution, logistics professionals, account management, sales and marketing.