On-Demand Webinar
2024 Unpacked: Lessons from 2024 and Forecasts for 2025
Angus Knights, Head of Product Success at parcelLab, and Emma Clarke, Senior Director of Product Management at Metapack, unpack the key ecommerce trends and insights that proved transformative for enterprise retailers and brands in 2024.
As a fulfilment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at MetaPack, who takes us through the benefits of Ship from Store, how it works, and things to consider when
Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:
Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,
Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this
The companies that will thrive in 2026 have one thing in common: they’re automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks automatically—without human intervention—so your team can focus on higher-value work. Your warehouse and operations teams process thousands of parcels daily. These tasks demand speed, accuracy, and carrier compliance.
Shipping strategy isn’t just an operational consideration—it’s a critical business decision that directly impacts your bottom line, customer satisfaction, and long-term growth potential. So, needless to say, there’s a lot at stake. It comes down to two shipping approaches: multi-carrier and single-carrier. In this blog, we’ll explore the pros and cons of both strategies, the
As global trade and customs regulations evolve, Metapack empowers businesses with scalable, automated delivery solutions. From customs clearance to smart carrier allocation and real-time tracking APIs, our tools ensure resilience, transparency, and efficiency across international shipping. Whether facing new tariffs or capacity shifts, Metapack helps you stay agile, compliant, and in control.
UPDATE: August 21, 2025 Ahead of the August 29 de minimis exemption deadline, multiple international postal operators (Belgium, Germany, Japan, Singapore, New Zealand, Portugal) have announced they will no longer accept transit mail items bound for the United States starting August 20–22. Any misrouted/transit items sent anyway will be returned to origin. Additionally, U.S. Customs