TDC Global 2019

TDC Global took place on 26th February 2019 at the Royal Lancaster Hotel, London. The Delivery Conference is the annual, must-attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative ideas and strategy, discuss challenges of meeting customers’ ever-increasing expectation of their retail and delivery experience and network with peers.

Events

How Delivery Options Let You Differentiate Your Business
Webinar Recording: How Delivery Options Let You Differentiate Your Business

Consumers today expect their purchases to be delivered when and where they want them. By providing up-to-date, available delivery options at the point of purchase, retailers are able to build brand differentiation and loyalty with targeted and personalised delivery choices. In this webinar, we will highlight the importance of providing flexible and varied customer delivery

State of eCommerce Delivery Consumer Research Report webinar
Webinar Recording: State of eCommerce Delivery 2018

Most retailers and brands recognise that eCommerce delivery is a key part of improving the customer experience and generating loyalty, but do you recognise the key factors driving the delivery experience for customers? In this webinar, we have highlighted the latest trends and insights from the annual State of eCommerce Delivery Consumer Report – Metapack’s

Webinar Recording: Mastering The Customer Delivery Experience

  Webinar Details: Major US brands and retailers must work harder than ever to meet the changing expectations of online shoppers. Learn how delivery personalization, loyalty programmes and evolving expectations have changed the online shopping experience for good (US focus). Discover how customer delivery influences online purchasing decisions, as consumers place a premium on convenience

Retail & eCommerce Directors’ Forum

On 30th April, Metapack will be attending the Retail & eCommerce Directors’ Forum at The Belfry in Sutton Coldfield. With its classic one-to-one meetings programme, the event facilitates new connections face to face, in person, in real time. Event Details 30th April 2019 The Belfry, Sutton Coldfield Book a Meeting Meet with one of our

the delivery conference 2019
The Delivery Conference 2019 Live

TDC Global, the tenth annual Delivery Conference was a huge success and we extend a huge thanks to all our sponsors, speakers and delegates. If you couldn’t make it this year or simply want to recap on the sessions then you are in luck! For the first time, Metapack were live streaming from the number one event in

Delivering to Europe – A Guide for U.S. Retailers and Brands​
Upcoming Webinar: Delivering to Europe: A Guide for US Retailers and Brands

This webinar focuses on enabling U.S. retailers and brands to grow in Europe. Entering and expanding in Europe is challenging, but with the right guidance and preparation, it can be both achievable and lucrative. The European market is attractive. Cross-border retailers who can provide a superior delivery experience will be able to succeed in building customer

How Delivery Options Let You Differentiate Your Business
Upcoming Webinar: How Delivery Options Let You Differentiate Your Business

Consumers today expect their purchases to be delivered when and where they want them. By providing up-to-date, available delivery options at the point of purchase, retailers are able to build brand differentiation and loyalty with targeted and personalised delivery choices. In this webinar, we will highlight the importance of providing flexible and varied customer delivery

logimat 2019 metapack
LogiMAT 2019

Vom 19. – 21.2.2019 ist Metapack Aussteller auf der LogiMAT 2019, die 17. internationale Fachmesse für Intralogistik-Lösungen und Prozessmanagement. Diese Leitmesse für Intralogistiklösungen und Prozessmanagement ist dies Jahr mit über 1.600 internationalen Ausstellern auf 120.000 Quadratmetern des Stuttgarter Messegeländes vertreten. Das  Motto: „Intralogistik aus erster Hand: intelligent – effizient – innovativ“. Vereinbaren Sie einen Temin

State of eCommerce Delivery: North American Insights
Webinar Recording: State of eCommerce Delivery: North American Insights

Providing deep insights into what US and Canadian consumers want when it comes to delivery, the 2018 State of eCommerce Delivery Report: North American Insights, examines how the delivery choices shoppers encounter influence the online purchasing decisions they make. In this webinar, we highlighted the latest trends and insights from the report, taking a deep

State of eCommerce Delivery: North American Insights
Webinar Recording: State of eCommerce Delivery: North American Insights

Providing deep insights into what US and Canadian consumers want when it comes to delivery, the 2018 State of eCommerce Delivery Report: North American Insights, examines how the delivery choices shoppers encounter influence the online purchasing decisions they make. In this webinar, we highlighted the latest trends and insights from the report, taking a deep

the delivery conference 2019
The Delivery Conference 2019

The Delivery Conference – TDC Global – is a must attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative ideas and strategy, discuss challenges of meeting customers’ ever-increasing expectation of their retail and delivery experience

Blog

what is ship from store
Mastering the Delivery Experience with Ship from Store

Consumer expectations are now higher than ever when it comes to delivery. A critical challenge for retailers and brands is how to innovate to provide a differentiated customer delivery experience. The answer? Ship from Store. What is Ship from Store? Ship from Store is a fulfilment process where retailers and brands use stores to fulfil

peak season update
Peak Update – January 2019

Welcome back to our latest update on the Peak season! Happy New Year! The weekend of 28th to 31st December was up 20% compared to last year. Destination growth for Australia The split of orders was 69% domestic and 31% international, very similar to last week. Standard Delivery returned as the most popular service (55%). This

MetaPack 2018 State of eCommerce Delivery Consumer Research Report
2018 State of eCommerce Delivery: Webinar FAQs

We recently hosted a webinar discussing the findings from the 2018 State of eCommerce Delivery: Metapack Consumer Research Report. This report surveyed 3,597 consumers in Canada, France, Germany, the Netherlands, Spain, the UK and the US. We focused on the key findings from our research, addressing fast and flexible delivery, international shopping, consumer loyalty and

peak trading update
Peak Update – 21st- 24th December

Welcome back to our latest update on the Peak season! If you celebrate Christmas we hope you had a wonderful time celebrating. The weekend of 21st to 24th December was up an enormous 42% compared to last year. A surge in Next Day deliveries The split of orders was 70% domestic and 30% international. For

peak retail update
Peak Update – 7th- 10th December

Welcome back to our latest update on the Peak season! The weekend of 7th to 10th December was up 4% compared to last year, showing that consumers are busier than ever buying goods. The split of order volume was 69% domestic and 31% international. Last week international volume was particularly high at 34%, whereas this weekend the

Peak Update – 30th November – 3rd December

Welcome back to our latest update on the Peak season! The weekend of 30th November to 3rd December was up 3% compared to last year. The split of orders was 66% domestic and 34% international. International volume was higher than previous weeks, for example 3.5% higher than the weekend of 16th-19th November. The most popular

peak trading update
Peak Update – 16th- 19th November

Welcome to the Peak report for the weekend of 16th-19th November! There are only two days to Black Friday but already retailers and brands are offering significant discounts.   This weekend the industry with the greatest uplift from last year is Pets (36%). The next highest industries for uplift are Automotive Products (29%) and Furniture

peak trading update
Peak Update – 9th-12th November

Hello! Here is the Peak report for the weekend of 9th-12th November. The industry with the greatest uplift from last year is Gifts (64%). Pets and Books came in closely with a 27% and 20% uplift respectively. Furniture and clothing retailers have also seen significant uplift. The area with the lowest uplift was household goods.

peak trading update
Peak Trading Update

Welcome to the new and exciting Metapack blog! We will be starting off our new blog with a focus on the Peak trading season. With only 15 days to go until Black Friday, we expect to see a massive increase in consumers buying goods online. Every year Metapack produces benchmarking reports to help the industry

Whitepapers