For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019.
About this Podcast
This podcast covers all things related to the delivery experience of online shoppers. Find out how retailers and brands across the globe are approaching their customer delivery experience, what consumers expect from them when it comes to delivery, and winning customer delivery strategies and trends as told by industry experts. If it’s about customer delivery, you will find the conversation here.