Built For IndustriesIndustry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.
FashionCreate a standout customer delivery experience with flexible fulfilment, on-brand tracking, and frictionless returns that keep customers coming back.
LuxuryDeliver a premium experience end-to-end with white-glove options, tighter control, and intelligence that protects brand trust and margin.
3PLWin and retain retail clients with streamlined operations, clear SLA reporting, and scalable workflows that perform under peak pressure.
Health & BeautyDelight beauty shoppers with a polished experience—fast fulfilment, flexible checkout choices, on-brand tracking, and easy returns that build trust.
Home & DIYHandle bulky, fragile, and multi-part shipments with smarter rules, scheduled options, store-as-hub fulfilment, and proactive updates that keep projects on track.
Sports & LeisureDeliver gear on time with flexible options, smart routing for oversized orders, and real-time visibility. Branded tracking cuts WISMO, protects valuables.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
Built For TeamsRole-based capabilities for every team in the delivery chain—from IT and Procurement to Customer Service and Finance—with shared data and control.
Ecommerce & DigitalTurn delivery into a growth engine with flexible checkout options, branded tracking, and data-driven carrier control—boosting conversions, retention, and global expansion.
Logistics & TransportHigh-performance logistics platform that automates fulfilment, unifies carriers, cuts shipping and customs costs, boosts visibility, and reduces risk end-to-end.
ProcurementStrengthen procurement with rapid carrier onboarding, real SLA intelligence, and diversified sourcing—cut costs, reduce risk, and negotiate better with trusted data.
Customer ServiceProactive, data-rich delivery support that reduces “where is my order” inquiries, predicts issues early, speeds resolution, and keeps customers loyal post-purchase.
IT & EngineeringAPI-first delivery infrastructure with modular components, enterprise security, sub-300ms performance, and fast carrier onboarding to scale without technical debt.
FinanceUnified, parcel-level shipping cost visibility and controls that improve forecasting, allocate spend accurately, prevent overspend, and protect margins.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
Checkout & ShippingIndustry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.
Delivery OptionsShow real-time, validated delivery choices at checkout—fast to deploy—boosting conversion, confidence, and repeat purchases with flexible pickup and fulfillment options.
Delivery ManagerUnify global carriers, automate fulfilment, cut shipping costs, scale fast, and deliver flexible checkout options with a high-performance API.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
3 Reasons Carrier Flexibility is the New Competitive Edge
If the past few years have taught us anything, it’s that shipping challenges are inevitable and often feel endless. From peak season volume surges and carrier capacity crunches to geopolitical issues and rate volatility, shipping failures and disruptions are, unfortunately, consistent features of the delivery process.
3 Reasons Carrier Flexibility is the New Competitive Edge
If the past few years have taught us anything, it’s that shipping challenges are inevitable and often feel endless. From peak season volume surges and carrier capacity crunches to geopolitical issues and rate volatility, shipping failures and disruptions are, unfortunately, consistent features of the delivery process.
With a broad portfolio of personal care, beauty, and wellness products, the Nu Skin website showcases a wide range of science-backed solutions available to customers worldwide.
Why Business Automation Isn’t Optional in 2026Automation is the 2026 competitive edge—eliminate manual time-drains with faster fulfilment, fewer errors, and smarter delivery operations at scale.
The companies that will thrive in 2026 have one thing in common: they're automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks automatically—without human intervention—so your team can focus on higher-value work.
Resource HubLearn more about Metapack, watch webinars on demand, download whitepapers, access the Developer Centre, and more.
EventsView upcoming and past Metapack events—from TDC to curated industry meetups and sessions.
GuidesExplore strategic guides from benchmark reports and whitepapers to ebooks.
Help CentreGet product help, documentation, and release notes across Metapack solutions.
Developer CentreExplore API docs, integration guides, and developer tools for Metapack delivery services.
REPORT
Metapack Ecommerce Benchmark Report 2026
Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention.
Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention.
There’s an old saying that “slow is smooth and smooth is fast” — taking the time to perform a job accurately is faster than attempting to rush through it, making…
Retailers are gearing up for the big end-of-year push as the holiday season approaches. More shoppers means more inventory, which hopefully translates to more profits for the company. Unfortunately, the…
At present, ecommerce sales are projected to reach approximately $6.9 trillion (with a “T”) in sales worldwide by the end of 2024. According to Forbes Advisor, that figure is expected…
Ecommerce has created opportunities in the market that would have bordered on science fiction a few decades ago. Smaller enterprises have an unprecedented amount of reach in terms of marketing,…
As the peak season approaches, enterprise businesses can expect to start seeing the beginnings of the annual order surge. A growing trend within ecommerce is that peak season tends to…
For the average consumer, the fading heat of Summer and the slow creep of Autumn signals the start of the festive season — right from Halloween to Thanksgiving, and culminating…
The final months of the year, often referred to as the “golden quarter,” are here. For retailers, this period isn’t only for festive celebrations; it’s a critical time of heightened…
Die heutigen Verbraucher sind es gewöhnt, Einkaufsmöglichkeiten vorzufinden, wo und wann sie sie benötigen. Der Online-Handel ist daher zu einem wichtigen zweiten Standbein für den Einzelhandel geworden. Um den Versand…
Staying ahead of the game in the ecommerce industry is vital and requires a deep understanding of consumer preferences and adopting strategies that drive customer loyalty. As we delve into…
As the title suggests, online returns can be tricky to say the least. They often pose costly and complex challenges, which clash with consumer expectations of free online returns. This…
