OneStock’s AI-driven OMS turns real-time inventory, order and fulfilment data into faster, more intelligent decisions, while its agentic commerce capabilities connect AI assistants with product availability, delivery options, reservations and order tracking.

Unify inventory

OneStock provides a real-time view of stock across stores, distribution centres, future stock, drop-shippers, 3PLs and other stock locations, helping This helps retailers increase product availability, activate store inventory and support services such as ship-from-store, click & collect and express delivery.

Make a reliable delivery promise

OneStock uses real-time inventory and fulfilment capacity to determine what can be delivered, where and when, enabling retailers to present precise, location-relevant delivery choices directly from the product page, helping to increase conversions and reduce cart abandonment.

Orchestrate every order intelligently

OneStock selects the best fulfilment location for each order based on stock availability, proximity, capacity and business priorities.

Metapack extends the process by automating carrier and service selection, label generation, dispatch and tracking across more than 350 carriers and 4,000 delivery services.

Connect the post-purchase journey

OneStock manages the order lifecycle, including exchanges, returns processing and stock reintegration, helping retailers create a consistent journey from purchase through to delivery and return.

Retailer benefits

  • Improved product availability
  • Increased conversion
  • Better use of store inventory
  • More reliable delivery promises
  • Lower fulfilment complexity
  • Fewer split shipments
  • A more consistent customer experience
  • One connected, customer-centric solution

Together, OneStock and Metapack help retailers make an accurate promise, fulfil it from the right location and deliver it successfully. Every time. 

In practice, retailers like Pets at Home use both platforms to create a more connected fulfilment journey – linking intelligent order orchestration with efficient delivery execution to deliver a faster, more convenient omnichannel experience for pet owners.