About Metapack
Metapack helps ecommerce and delivery professionals meet consumers’ growing expectations of delivery while maintaining and optimising operational efficiency. Metapack’s solution offers a wide range of personalised services, from delivery options to tracking and returns, through a catalogue of 350+ carriers and 4,000+ services available that span every country in the world. Thanks to Metapack, more than a billion packages are sent annually by many of the world’s leading ecommerce retailers. Metapack is a member of the Auctane family of companies and is headquartered in London.
Customer Stories
How Nu Skin Streamlined European Delivery Operations with Metapack
When you’re shipping premium skincare and wellness products to customers across Europe, delivery complexity isn’t just an operational challenge—it’s a customer experience issue. For Nu Skin, a global leader with over…
Mountain Warehouse further enhances shipping operations to fuel future growth
“Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future.”
John Lewis and Partners: Two Decades of Customer-First Innovation with Metapack
“The Click & Collect operation has been brilliant for offering our customers ease and convenience whilst getting customers back into our shops to shop with us.”
Halfords: Free delivery to store provides Halfords with a key strategic advantage
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will…
Flexible logistics helps The Entertainer meet online demand
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will…
Holland & Barrett leverages store inventory in ecommerce boom
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will…
Focusrite secures global fulfillment post-Brexit
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will…
Boohoo Group expands globally
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will…
B&Q: How Metapack Powers Delivery Innovation for the UK’s Largest DIY Retailer
“Metapack supports us in finding the right carriers to deliver our products to our customers at a time that they expect.”
5 Must-Have Features for Enterprise Shipping Solutions
Your shipping infrastructure can make or break your business. Discover the five critical capabilities that set enterprise-grade platforms apart.