Built For IndustriesIndustry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.
FashionCreate a standout customer delivery experience with flexible fulfilment, on-brand tracking, and frictionless returns that keep customers coming back.
LuxuryDeliver a premium experience end-to-end with white-glove options, tighter control, and intelligence that protects brand trust and margin.
3PLWin and retain retail clients with streamlined operations, clear SLA reporting, and scalable workflows that perform under peak pressure.
Health & BeautyDelight beauty shoppers with a polished experience—fast fulfilment, flexible checkout choices, on-brand tracking, and easy returns that build trust.
Home & DIYHandle bulky, fragile, and multi-part shipments with smarter rules, scheduled options, store-as-hub fulfilment, and proactive updates that keep projects on track.
Sports & LeisureDeliver gear on time with flexible options, smart routing for oversized orders, and real-time visibility. Branded tracking cuts WISMO, protects valuables.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
Built For TeamsRole-based capabilities for every team in the delivery chain—from IT and Procurement to Customer Service and Finance—with shared data and control.
Ecommerce & DigitalTurn delivery into a growth engine with flexible checkout options, branded tracking, and data-driven carrier control—boosting conversions, retention, and global expansion.
Logistics & TransportHigh-performance logistics platform that automates fulfilment, unifies carriers, cuts shipping and customs costs, boosts visibility, and reduces risk end-to-end.
ProcurementStrengthen procurement with rapid carrier onboarding, real SLA intelligence, and diversified sourcing—cut costs, reduce risk, and negotiate better with trusted data.
Customer ServiceProactive, data-rich delivery support that reduces “where is my order” inquiries, predicts issues early, speeds resolution, and keeps customers loyal post-purchase.
IT & EngineeringAPI-first delivery infrastructure with modular components, enterprise security, sub-300ms performance, and fast carrier onboarding to scale without technical debt.
FinanceUnified, parcel-level shipping cost visibility and controls that improve forecasting, allocate spend accurately, prevent overspend, and protect margins.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
Checkout & ShippingIndustry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.
Delivery OptionsShow real-time, validated delivery choices at checkout—fast to deploy—boosting conversion, confidence, and repeat purchases with flexible pickup and fulfillment options.
Delivery ManagerUnify global carriers, automate fulfilment, cut shipping costs, scale fast, and deliver flexible checkout options with a high-performance API.
AI Powered Capabilities
One Intelligent Layer for Every Delivery Decision
Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.
3 Reasons Carrier Flexibility is the New Competitive Edge
If the past few years have taught us anything, it’s that shipping challenges are inevitable and often feel endless. From peak season volume surges and carrier capacity crunches to geopolitical issues and rate volatility, shipping failures and disruptions are, unfortunately, consistent features of the delivery process.
3 Reasons Carrier Flexibility is the New Competitive Edge
If the past few years have taught us anything, it’s that shipping challenges are inevitable and often feel endless. From peak season volume surges and carrier capacity crunches to geopolitical issues and rate volatility, shipping failures and disruptions are, unfortunately, consistent features of the delivery process.
With a broad portfolio of personal care, beauty, and wellness products, the Nu Skin website showcases a wide range of science-backed solutions available to customers worldwide.
Why Business Automation Isn’t Optional in 2026Automation is the 2026 competitive edge—eliminate manual time-drains with faster fulfilment, fewer errors, and smarter delivery operations at scale.
The companies that will thrive in 2026 have one thing in common: they're automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks automatically—without human intervention—so your team can focus on higher-value work.
Resource HubLearn more about Metapack, watch webinars on demand, download whitepapers, access the Developer Centre, and more.
EventsView upcoming and past Metapack events—from TDC to curated industry meetups and sessions.
GuidesExplore strategic guides from benchmark reports and whitepapers to ebooks.
Help CentreGet product help, documentation, and release notes across Metapack solutions.
Developer CentreExplore API docs, integration guides, and developer tools for Metapack delivery services.
REPORT
Metapack Ecommerce Benchmark Report 2026
Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention.
Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention.
What striking retail trends will emerge amidst this year’s economic crisis? Since the COVID pandemic, peak seasons have rewritten the retailer rulebook again and again. Retailers have had to adapt…
Carriers, or the delivery service provider assigned to deliver ecommerce orders, have long been seen as a single logistical detail in the overall shopping experience. However, as consumers become savvier…
Research from Metapack highlights the impact of negative post-purchase experiences In Metapack’s latest research, Exploring the nuances in ecommerce. we carried out consumer and online merchant surveys. The sample included…
Peak 2021 got off to rocky start, from driver shortages to the battle for labor in fulfilment centres and supply chain disruptions causing stock shortages and anxieties across the retail…
As we approach Black Friday, retailers and brands are sharpening their strategies to make the most of the upcoming peak season. In 2021, delivery volumes are predicted to grow 11%…
Just when we thought ecommerce peak season couldn’t get any bigger, 2021 is on track to break all the records set in 2020. How can retailers manage demand while upholding…
Just when we thought ecommerce peak season couldn’t get any bigger, 2021 is on track to break all records set in 2020. Even if growth will decelerate somewhat, we’re still…
There’s a new type of carrier in town. At Metapack, we call them ‘urban specialist’ carriers. They’re on a mission to disrupt delivery in the main cities of Europe and…
Everyone’s been keeping a close eye on the ecommerce explosion brought about by COVID-19. One part of the story that hasn’t got a lot of attention is the impact it’s…
Tout le monde a suivi de près l’explosion du E-commerce suite au COVID-19. Un chapitre qui a été un peu négligé est celui de la livraison hors domicile. En fait,…
