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Metapack Launches Significant Solution Update to Help Retailers Cure Returns Challenges

London, UK and El Segundo, USA – 27 February 2019 – Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Metapack Returns. This innovative solution provides a market-leading approach to help retailers meet customers’ expectations by better managing both cross-border and domestic returns. Metapack Returns offers the capability to provide a

the delivery conference 2019
Metapack’s Patrick Wall Urges Delegates To Focus On Three Critical eCommerce Trends In Impassioned Keynote At The Delivery Conference 2019

London – 26 February 2019 – The growing domination of online marketplaces and brands. The vital importance of improved store experiences. More competitive carrier pricing and services. In his opening address to The Delivery Conference 2019 (TDC Global) today, Metapack founder Patrick Wall laid out these three critical battlegrounds that will shape the eCommerce and

MetaPack 2018 State of eCommerce Delivery Consumer Research Report
Outstanding Customer Experiences from Order to Delivery Keep 61% of Shoppers Loyal, New Research Finds

Metapack Survey: Consumer priorities are shifting, retailers must respond sharply London, UK and El Segundo, USA – 29 November, 2018– Delivering a stand-out experience with every online interaction will increase customer loyalty over time, according to new research from Metapack. If retailers and brands understand the importance of getting the basics right, enabling customers to curate

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Stamps.com’s John Clem Appointed Metapack General Manager

Senior Stamps.com manager to lead strategic direction following acquisition LONDON – 28 September, 2018 – Metapack, the global leader in e-commerce delivery technology, has today announced that John Clem, Chief Product & Strategy Officer at Stamps.com will also act as General Manager of Metapack with immediate effect. He will be responsible for steering the business following the

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Führender E-Commerce-Delivery-Anbieter Metapack wird von Stamps.com übernommen

Kauf stellt die Weichen für strategische internationale Expansion. London, 26. Juli 2018 ­­– Metapack, weltweit führender Anbieter von E-Commerce-Delivery-Lösungen aus England, verkauft sein Geschäft an die US-amerikanische Stamps.com Inc., den führenden Anbieter von Online-Frankierungs- und Versandsoftware-Lösungen. Der Kaufpreis beträgt rund 175 Millionen Britische Pfund, also knapp 200 Millionen Euro. Der Verkauf folgt auf ein erneut

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E-commerce Delivery Platform Leader Metapack Bought By Stamps.com

Purchase sets stage for strategic international expansion LONDON – 25 July, 2018– Metapack, the global leader in e-commerce delivery technology, has today announced that it has reached an agreement with Stamps.com Inc., the leading provider of postage online and shipping software solutions, to sell the business in a deal worth approximately £175 million. The sale follows

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Metapack’s Carrier Mapping Tool

Metapack, the global leader in eCommerce delivery technology, has announced that with immediate effect, it will provide comprehensive access to worldwide origin data on carrier routes and services through its unique Carrier Mapping tool.

specified day deliveries up 20% year on year
Solid First-Quarter Growth for Online Retail Orders

Online retail delivery order volumes were up +9.6% year-on-year in March, according to the latest data from the IMRG Metapack UK Delivery Index. This completes what has been a solid first-quarter for online retail order volumes, with total growth for the quarter finishing up +12.5% (versus a forecast of +13% for 2018 as a whole).

carrier mapping
Metapack’s New Carrier Mapping Tool Gives Retailers and Brands Instant Access to Carrier Routes and Services

Comprehensive carrier label library now online and launched at The Delivery Conference THE DELIVERY CONFERENCE, LONDON – 30 January 2018– Metapack, the global leader in eCommerce delivery technology, is introducing a brand new and unique service for retailers and brands with the launch of its Metapack Carrier Mapping tool. This service, which sees the publishing of

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Metapack’s Growth Trajectory Continues Through Record Peak

London – 30 January, 2018 – Metapack, the global leader in eCommerce delivery technology, has announced record revenues for calendar year 2017 and has achieved profitability in every month, reinforcing the value of its continuing investment programme.The fourth quarter of 2017 also saw Metapack increasing its catalogue of carriers to 450 across its global network,

Metapack Launches Unique Intelligence Tool to Help Retailers Understand Carrier and Network Performance

 The Delivery Conference provides forum for introduction of new ‘Delivery Intelligence’ THE DELIVERY CONFERENCE, LONDON – 30 January, 2018– Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Delivery Intelligence. This innovative solution which provides in-depth insight and actionable reporting, fully integrates with the Metapack Delivery Management platform, further enhancing the delivery

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Metapack Adds to Growing Carrier Programme with New Partner MHI

Metapack Adds to Growing Carrier Programme with New Partner MHI Delivering Broader Scope of International Services for Retailers and Brands   LONDON – 20th November, 2017 – Metapack, the global leader in eCommerce delivery technology, has announced a new partnership with Mail Handling International (MHI), the developer of global postal logistics solutions, which further boosts

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MediaMarkt Niederlande setzt zur Verbesserung seiner europäischen Lieferoptionen auf Metapack

„Metapack Options“ soll helfen, Warenkorbabbrüche zu reduzieren und die Konversionsraten sowie die Markentreue beim größten europäischen Händler für Unterhaltungselektronik zu erhöhen   London – 26 Oktober, 2017 – MediaMarkt Niederlande, Holdinggesellschaft des größten europäischen Händlers für Unterhaltungselektronik, setzt künftig auf die Versandmanagementlösung von Metapack, einem der weltweit führenden Anbieter für Liefertechnologie im E-Commerce. Ziel der

boohoo MetaPack winner of HRWSCA
boohoo.com und Metapack gewinnen die Auszeichnung zur “Returns Initiative of the Year” bei den Retail Week Supply Chain Awards 2016

Wir freuen uns Ihnen mitteilen zu dürfen, das Metapack die Auszeichnung zur “Returns Initiative of the Year” bei den Retail Week Supply Chain Awards 2016 für die Bereitstellung einer nahtlosen Retourenerfahrung von Kunden eines schnell wachsenden Mode-Onlinehändlers, gewonnen hat. Für boohoo und andere führende Onlinehändler und Handelsmarken, sind Retouren die nächste entscheidende Differenzierung in der

MetaPack eshow award 2016
Metapack wins “Best e-commerce logistics solution” award at E-show Madrid 2016

Metapack is delighted to announce that it has won the “Best e-commerce logistics solution” award at the 2016 e-show Madrid. E-Show is the main e-commerce trade show in Spain gathering all e-commerce Spanish decision makers around Digital Transformation.The e-Awards committee evaluates each nomination and submits those that meet the criteria to a panel of judges

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Metapack helps vente-privee.com develop its international delivery proposition

Paris, 12 September 2016 – Sensitive to the increasing demands of consumers, vente-privee.com extends its partnership with Metapack, leader in e-commerce delivery management services, to cover development of its international delivery strategy. The Group will work with Metapack to accelerate the integration of new delivery services in line with its customers’ expectations.vente-privee.com ships over 30

boohoo.com and Metapack shortlisted for ‘Returns initiative of the year’ award

Metapack’s eCommerce delivery management software helps boohoo.com significantly improve returns processes and reverse logistics. The Hermes Retail Week Supply Chain Awards 2016 applaud the retailers, suppliers and individuals who are re-inventing the modern retail supply chain, from delivery and logistics, to technology and talent development. We are delighted that our work with boohoo.com has been

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Metapack Asks: Could European eCommerce be exempt from Brexit trade negotiations?

New white paper outlines options for eCommerce in wake of EU ReferendumWith complex trade negotiations about to begin, Metapack, the global leader in eCommerce delivery technology, has today stated that European eCommerce can continue to flourish and escape burdensome red tape despite last week’s European Referendum result.   According to IMRG, total online retail sales in

Tech & Ecomm Awards 2016
boohoo.com and Metapack shortlisted for ‘Delivery or Fulfilment Innovation of the Year’ award

Metapack’s eCommerce delivery management software helps global retailer boohoo.com set the agenda in etailing technology and customer experience. The shortlist for the Retail Week Tech and Ecomm Awards 2016 is out! The prestigious awards recognise and celebrate the smartest and most creative digital ideas and the teams driving these innovations with forward-thinking technology. At Metapack

Grenzenlos handeln in Europa?

Statement zum Europatag von Arjan Kerkhoff, Metapack, über Cross-Border-Versand im E-Commerce Rheinbach, 09.05.2016 – Mit dem Zusammenwachsen der EU-Länder hat sich auch der Onlinehandel über die Grenzen hinweg intensiviert. Anlässlich des Europatags am 9. Mai 2016 kommentiert Arjan Kerkhoff, Senior Director Northern & Central Europe Key Account Management bei Metapack, die heutigen Chancen des Cross-Border-Handels

Metapack Reports 66% of New Business from mainland Europe and 25% Growth in Revenue

Expanding and consolidating European leadership position; delivering in excess of half a billion parcels a yearLondon – 9 May, 2016 – Metapack, the global leader in eCommerce delivery technology, has announced that it has achieved a 25% year-on-year revenue growth (2015-16 compared to 2014-15). With offices in the UK, Netherlands, France, Germany and Spain, the

„Metapack Manager“ erhöht die Zahl der versandfertigen Bestellungen bei gleich bleibendem Personaleinsatz täglich um rund 25 Prozent

Boost Loyalty vertraut auf Versandmanagement-Plattform von Metapack Rheinbach, 05. April 2016 – Boost Loyalty, ein führender Anbieter von Treueaktionen für Einzelhändler und Blue-Chip-Unternehmen mit Sitz in der Schweiz und Niederlassungen in Deutschland, Österreich, den Niederlanden und Belgien, setzt auf die Versandmanagement-Plattform von Metapack. Durch die Implementierung des Tools Metapack Manager ist Boost Loyalty nun in

Boost Loyalty Increases Operational Efficiency by 25% with Metapack

Metapack enables enhanced logistics automation and output, alongside streamlined and more flexible carrier management.London, UK, 5 April, 2016 – Boost Loyalty BV, a leading provider of collectibles’ promotions for retailers and blue-chip brands in the Netherlands, Belgium, Austria, Germany and Switzerland has achieved a significant uplift in operational efficiency following its recent move to the

Duncan Licence brings added technical expertise to Metapack management team

LONDON – March 7th, 2015 – Metapack the leading provider of delivery management technology, is pleased to announce the appointment of Duncan Licence as its new Technical Solutions Director with immediate effect.Duncan will be responsible for contributing to Metapack’s continued international growth by providing robust technical solutions for new and existing customers. An important part

Neuausrichtung von Metapack Germany – Henning Berndt nimmt Abschied von Metapack

Branchen-Pionier Henning Berndt verlässt Metapack auf eigenen Wunsch – Unternehmen richtet mit Patrick Wall, Ton ter Laak und Arjan Kerkhoff das Management strategisch neu aus   Rheinbach, 03. März 2016 – Henning Berndt nimmt nach knapp zwei Jahren als General Manager Central Europe (CEU) Abschied von Metapack. Er war seit Juni 2014 als Geschäftsführer für

Hohe Versandkosten und lange Lieferzeit verhindern den Bestellabschluss

Studie „Delivering Consumer Choice: State of e-Commerce Delivery“ von Metapack zeigt Erwartungen deutscher Online-Shopper bei der Lieferung Highlights: 53 Prozent haben mindestens schon einmal eine Online-Bestellung aufgrund unbefriedigender Lieferoptionen abgebrochen. 67 Prozent haben schon einmal einen Onlinehändler einem anderen vorgezogen, weil dieser mehr Lieferoptionen angeboten habe. 48 Prozent haben mindestens schon einmal teurer eingekauft, weil

Online retail parcel volumes up 8.5% in January

Online retail parcel volumes were up 8.5% in January, according to the IMRG Metapack UK Delivery Index – falling -37.5% on December, in line with the month-on-month trend in previous years.The rate of growth for parcel volumes was below that of online retail revenue growth (which was +15% – see more), with high street sales

Retailers & Marketers Must Look to ‘Millennials’ for a Vision into the Future Metapack Survey Reveals

Tech savvy younger generation already shaping consumer demand  High expectations and a willingness to pay more for a tailored service, despite a smaller income – this is what the average ‘Millennial’ consumer of today is demanding according to the findings of the recent Metapack Delivering Consumer Choice: 2015 State of eCommerce Delivery research.Retailers and marketers

Herausforderung Generation Y: So gewinnen Onlinehändler die anspruchsvollsten Kunden für sich

Mit Online-Affinität und Kauffreude gehören die jungen Kunden der Generation Y, auch Millennials genannt, zu den am stärksten umworbenen Käufergruppen im E-Commerce. Doch ihre Ansprüche sind hoch: Geprägt von der digitalen Welt, mit der sie aufgewachsen sind, erwarten die Millennials eine schnelle, intuitive und nahtlose Bestellerfahrung beim Onlineeinkauf. Eine entscheidende Rolle spielt für sie der

’The Delivery Conference’ verbucht Besucherzahlrekord und bringt E-Commerce- und Versandlösungsanbieter zusammen

Das war die The Delivery Conference 2016 Mit einer Rekordzahl von 1.400 Besuchern fand am vergangenen Dienstag zum siebten Mal „The Delivery Conference“ in London statt. Die Veranstaltung von Versandmanagementsoftware-Anbieter Metapack hat sich mittlerweile als Treffpunkt führender Branchenvertreter aus Einzelhandel, Logistik und Technologie etabliert. Thematisch bot die Konferenz Vorträge und Diskussionsrunden zu den Schwerpunkten Kundenerfahrung,

New Partnership Deal between Metapack and B2C Europe

B2C Europe, a leading provider of cross border distribution and returns solutions in Europe, has signed a new partnership with Metapack.London, UK, 19th January 2016 – B2C Europe, a leading provider of cross border distribution and returns solutions in Europe, has signed a new partnership with Metapack. Metapack is a global provider of delivery management

Unkomplizierte Retouren erhöhen die Kundenbindung

Studie „Delivering Consumer Choice: State of e-Commerce Delivery“ von Metapack zeigt den hohen Stellenwert der Retourenbedingungen für deutsche Online-Shopper Highlights: 79 Prozent informieren sich bei einigen Käufen zunächst über die Retourenbedingungen, bevor sie ihre Bestellung aufgeben.78 Prozent würden bei einem Händler, der einen einfachen Rückgabeprozess anbietet, mehr einkaufen.51 Prozent geben an, sich mindestens einmal gegen