Festive Lights Ltd specialises in lights for the house and garden as well as Christmas lights and decorations. The company opened as a bricks-and-mortar shop in Lancashire in 1999 and launched its website in 2004. “Our mission was to make buying lights online as easy as possible, whilst still offering the type of expert guidance that we had become known for at our store.”
As its online sales grew, Festive Lights wanted to automate its business operations to meet new standards:
- Order processing had to become faster and more efficient
- The supply chain had to be able to handle an increased number of orders daily
- The opportunity of human error had to be reduced
Download the case study now to learn more about how Festive Lights adopted the Metapack system and achieved notable time and money savings, as well as increased customer retention.