Relay

Relay – Redefining Parcel Delivery

At Relay, we’re revolutionising e-commerce by enabling retailers to deliver faster, greener,
and smarter. Through an innovative, asset-light, hyperlocal operating model and powered by
industry-leading technology, we achieve sustainability, speed, and cost efficiency without
compromising on quality.

Why Choose Relay?

Faster

  • Relay transforms the traditional final mile into the final 100 metres. Our hybrid
    sortation centres, strategically located on the outskirts of key metropolitan areas,
    conduct deep-level sortation down to the postcode level, eliminating the need for
    additional sorting and touchpoints.
  • Parcels are then sent directly to a local Relay ‘Pitstop’ (PUDO point) for collection by
    our hyperlocal fleet of couriers, who typically utilise lighter vehicle types such as e-
    bikes and scooters.

Greener

  • Relay’s innovative network is purpose-built for efficiency and sustainability. By
    ensuring parcels only travel as far as necessary, we reduce emissions by up to 60%
    compared to the EU average.
  • Our hyperlocal operations leverage smarter routing, advanced technology, and local
    expertise to minimise environmental impact while maximising delivery efficiency.

Smarter

  • With AI-powered routing and algorithms, Relay offers flexible and scalable capacity
    to handle fluctuations in demand, ensuring exceptional delivery standards throughout
    the year.
  • By capturing over 10,000 data points during each parcel journey, we provide rich,
    data-driven insights that help our partners continuously optimise their operations and
    improve performance.

Contact Us To Find Out More

To learn more about how Relay can transform your parcel delivery operations, please
contact Luke Batten (l.batten@relaytech.co)

Services

Service Name Destination Delivery Time Tracking Delivery Promise Pick-up/Drop-off
Relay Next Day Home Domestic 1 Day Yes Yes No
  • United Kingdom