Intelligence Hub
Gain real-time command over your delivery network. Get total visibility into every parcel, potentially recover lost revenue, and prevent customer-impacting issues.
Enhancing delivery performance through data for top brands
Unlock actionable insights via pre-built reports or a data feed
Stop guessing and gain complete visibility into parcel statuses to resolve errors and keep the warehouse moving.
Provide accurate delivery dates to boost loyalty and trust by measuring your performance against your delivery promise.
Automated email alerts notify you instantly when critical thresholds are met.
Prevent losses from the supply chain and enable proactive investigation with live reporting into potentially lost or stolen parcels.
Reduce failed delivery promises by proactively reaching out before issues escalate. Turn potential problems into opportunities to build trust and loyalty by setting accurate expectations, resolving delays faster with complete tracking visibility and root-cause insights, and continuous carrier performance evaluation.
Use live data to track and resolve processing delays, eliminate bottlenecks, and stay ahead of shipping issues. Quickly filter by dispatch date, carrier, or service to find what you need, and dive deeper into any parcel by opening it directly in your shipping platform.
Potentially recover costs and strengthen your carrier strategy by measuring delivery performance against SLAs. Analyse on-time, late, and early while resolving disputes with shared data.
Understand your complete shipping profile to negotiate better contracts, allocate resources with confidence, and ensure you’re using the right carriers and services. Analyse when, what, where, and how you ship to maximize efficiency and cost-effectiveness, and secure the best possible rates.
Enhance local delivery by using regional analytics to cut costs, prevent losses, and choose the best carriers. Build loyalty with faster, more reliable service while adapting efficiently to network changes.
Eliminate bottlenecks and delays in the warehouse. Get real-time alerts on processing issues so you can resolve them instantly and keep shipments on schedule
Provide proactive and transparent updates with live parcel tracking and issue alerts, enhancing customer satisfaction.
Gain data-driven leverage (SLA comparison, regional performance, shipping profiles) for improved contract terms and potential revenue recovery.
Fine-tune your delivery promise with comprehensive shipping data, ensuring consistent and reliable experiences to win and keep customers.
Identify and mitigate potential fraud and recover unaccounted revenue with insights into parcel discrepancies.
Since implementing Metapack Intelligence, Mountain Warehouse has achieved over 70% reduction in contact-to-order (CTO) rates by utilizing carrier performance data from Metapack.
Anticipate problems, cut costs, optimise strategy, and turn every delivery into an experience that delights.
Your shipping infrastructure can make or break your business. Discover the five critical capabilities that set enterprise-grade platforms apart.
