Build for scale, not complexity

Metapack provides a unified, API-first architecture that integrates with ecommerce, warehouse, and order management systems. Most customers are able to connect core functionality rapidly, with carrier integrations managed centrally through a single API.

 By replacing multiple bespoke carrier integrations with one unified API, engineering teams retire legacy code and avoid maintaining individual carrier connections. Updates, new services, and additional carriers are managed by Metapack, significantly reducing ongoing development effort.

Yes. The platform is designed for enterprise scale and supports auto-scaling infrastructure with 99.9% uptime. With an average API response time under 300ms, Metapack reliably processes high volumes, including peak trading periods.

Metapack continually expands its carrier library. Most new carrier integrations can be delivered in under four weeks, allowing engineering teams to scale shipping options without building integrations themselves.

Yes. Metapack uses AWS and is aligned to ISO 27001. The platform is monitored 24/7 and undergoes independent security testing twice a year, supporting IT teams with robust security and compliance standards.

Metapack allows central configuration of rule-based logic, including SLA, service selection, and region-specific routing. This enables engineering teams to implement consistent logic across brands and geographies without adding complexity.

Absolutely. Metapack’s modular API design and flexible configuration allow IT and Engineering teams to deploy consistent shipping logic across multiple markets, brands, or fulfilment centres while maintaining local variations where required.

By removing integration overhead and providing a modular, reusable API, teams can build new features, launch new delivery experiences, and adapt to operational changes without costly redevelopment. Engineers spend less time maintaining carriers and more time accelerating innovation.