TDC Global 2019
TDC Global took place on 26th February 2019 at the Royal Lancaster Hotel, London. The Delivery Conference is the annual, must-attend event for anyone with an interest in the future of eCommerce delivery. Each year, this incredibly valuable global event brings the community together to digest market trends, share innovative ideas and strategy, discuss challenges of meeting customers’ ever-increasing expectation of their retail and delivery experience and network with peers.
Études et Rapports
Consumer expectations are now higher than ever when it comes to delivery. A critical challenge for retailers and brands is how to innovate to provide a differentiated customer delivery experience. The answer? Ship from Store. What is Ship from Store? Ship from Store is a fulfilment process where retailers and brands use stores to fulfil
Welcome back to our latest update on the Peak season! Happy New Year! The weekend of 28th to 31st December was up 20% compared to last year. Destination growth for Australia The split of orders was 69% domestic and 31% international, very similar to last week. Standard Delivery returned as the most popular service (55%). This
We recently hosted a webinar discussing the findings from the 2018 State of eCommerce Delivery: Metapack Consumer Research Report. This report surveyed 3,597 consumers in Canada, France, Germany, the Netherlands, Spain, the UK and the US. We focused on the key findings from our research, addressing fast and flexible delivery, international shopping, consumer loyalty and
Welcome back to our latest update on the Peak season! If you celebrate Christmas we hope you had a wonderful time celebrating. The weekend of 21st to 24th December was up an enormous 42% compared to last year. A surge in Next Day deliveries The split of orders was 70% domestic and 30% international. For
Most retailers and brands recognise that eCommerce delivery is a key part of improving the customer experience and generating loyalty, but do you recognise the key factors driving the delivery experience for customers? In this webinar, we have highlighted the latest trends and insights from the annual State of eCommerce Delivery Consumer Report – Metapack’s
The retail market is in a state of flux with store closures on both sides of the Atlantic reaching record levels over the past year. The ‘retail apocalypse’ is affecting many long-established brick and mortar outlets that cannot withstand the pressure of rising rent and rates and changes in consumer behaviour, including migration to online channels.
Webinar Details: Major US brands and retailers must work harder than ever to meet the changing expectations of online shoppers. Learn how delivery personalization, loyalty programmes and evolving expectations have changed the online shopping experience for good (US focus). Discover how customer delivery influences online purchasing decisions, as consumers place a premium on convenience
On 30th April, Metapack will be attending the Retail & eCommerce Directors’ Forum at The Belfry in Sutton Coldfield. With its classic one-to-one meetings programme, the event facilitates new connections face to face, in person, in real time. Event Details 30th April 2019 The Belfry, Sutton Coldfield Book a Meeting Meet with one of our