25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Ship from Store

Episode 2 As a fulfillment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at Metapack, who takes us through the benefits of Ship from Store, how it works, and things to

Three ways for fast-growing companies to cut cost-to-deliver this peak season

Ecommerce volumes are set to soar to even greater heights this peak season. In our most recent Peak 2021 delivery report, we’re predicting the season to open with a bumper 20% year-on-year growth in October. If you’re a fast-growing company, more sales is great news. But if you don’t watch out, cost-to-deliver can quickly eat

Inside Peak 2021: Supply chain disruption, labor shortages and last mile delivery

Last year the peak shopping season was dominated by record-breaking online volumes and this year we’re expecting one that’s just as chaotic. Ecommerce volumes will continue to rise, with the traditional peak shopping season set to open with an October that according to data in Metapack’s Peak Delivery Trends 2021 report is set to be

Peoplevox x Metapack: Peak 2021 secrets from our most prepared customers

As we approach Black Friday, retailers and brands are sharpening their strategies to make the most of the upcoming peak season. In 2021, delivery volumes are predicted to grow 11% on last year. And this time around, the industry can add labor and supply shortages to their list of challenges. Metapack’s VP of Marketing, Heather

Press Release: Metapack launches new shipping plans for small and medium-sized retailers

New Essential and Professional pricing models launched to make delivery management easier and more accessible for SMEs Metapack, the global leader in ecommerce delivery technology, announced that it has launched new shipping plans for retailers around the world. From small and medium businesses to large global enterprises, the new transparent pricing models from Metapack have