Established in 1952, Childrensalon has evolved over time to become one of the UK’s largest online retailers of children’s fashion. The site offers over 270 brands across luxury clothing, special occasion outfits, accessories, toys, gifts, bags and more.
Manual operations caused a range of problems for Childrensalon’s logistics and customer service departments, and so the company began working with Metapack to:
- Pursue a more automated despatch procedure:
- Maximise efficiency in time and resource
- Streamline tracking procedures
- Obtain better insights into order tracking
Download the case study now to learn more about how collaboration with Metapack allowed Childrensalon to reach these goals and improve on a variety of essential eCommerce procedures.