WHITEPAPER

Global eCommerce Consumer Report – Post Purchase Experience

What you will learn in the whitepaper...

A good consumer delivery experience is about the ability to track and return parcels easily and to change delivery arrangements in flight. Understanding post-purchase preferences is as important as understanding the factors that persuade consumers to proceed to checkout.

This chapter will cover:

1. How shoppers prefer to track their deliveries
2. How to succeed at cross-border operations
3. The importance of flexibility
4. How to increase sales

Download the Post Purchase Experience to find out more and reveal the key findings from this year’s data.