This month has performed in line with expectations for the Delivery Index with volume growth of 21% year-on-year. June normally sees an increase as shoppers buy for the summer and the fine weather this year appears to have contributed to a strong performance bringing the cumulative growth for 2017 to 16.5%.#
This is likely to be the reason for the drop in performance levels for ‘on time’ and ‘first time’ delivery although this may not be across all carriers.
Next Day and Economy services continue to share this volume equally, but with the highest June volumes in the history of the Index, Next Day volumes are also at record levels for this time of year which may also have contributed to performance levels.
Average order values continue to hold up well for UK and non-UK orders, although the proportion of orders going to non-EU destinations has fallen back as sterling strengthens against some major currencies.
The IMRG Metapack UK Delivery Index has been designed to enable the e-retail industry to track a range of key benchmark metrics for the first time including parcel volumes, order values, delivery services employed and destinations served. The data is derived from dispatches from more than 220 retailers and now represents more than 6 million orders in any single month and £4 billion order value in any 12 months.