The volume trend line from June to July is relatively flat but this is an expected adjustment following a strong June performance and poor weather in July.

The level of on time delivery is still a cause for concern because, although it has recovered somewhat from last month’s dip, it remains below the level achieved last year and the proportion of UK traffic being sent by Next Day services must be a relevant factor. Order values remain healthy, especially cross-border where a strong euro is creating high demand from UK retailers.

The IMRG Metapack UK Delivery Index has been designed to enable the e-retail industry to track a range of key benchmark metrics for the first time including parcel volumes, order values, delivery services employed and destinations served. The data is derived from dispatches from more than 220 retailers and now represents more than 6 million orders in any single month and £4 billion order value in any 12 months.