{"id":694611,"date":"2024-01-22T15:33:00","date_gmt":"2024-01-22T15:33:00","guid":{"rendered":"https:\/\/www.metapack.com\/?post_type=whitepapers&#038;p=694611"},"modified":"2026-01-22T15:44:17","modified_gmt":"2026-01-22T15:44:17","slug":"deliver-speaking-session-2024","status":"publish","type":"whitepapers","link":"https:\/\/www.metapack.com\/fr\/resources\/guides\/deliver-speaking-session-2024\/","title":{"rendered":"DELIVER 2024"},"content":{"rendered":"<section class=\"block block-hero  \"><div class=\"bg-deep-indigo background--full content--full\">\n<div id=\"hero-block-block_e8ab279352820b0fcfb2e9820183d507\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-center\">\n      <div class=\"  hero-content \">\n\n        \n                  <p class=\"eyebrow\">Webinar<\/p>\n        \n                  <h1 class=\"xl\">Easing the pain: Enhancing customer experience in a competitive market<\/h1>\n        \n        \n        \n        \n        \n      <\/div>\n\n              <div class=\"hero-form\">\n          <div class=\"form bg-white\">\n            <div class=\"form-content\">\n              <div class=\"acf-innerblocks-container\">\n\n<h5 class=\"wp-block-heading\" id=\"h-watch-the-recording-of-the-joint-metapack-and-shipengine-speaking-session-from-deliver-2024\">Watch the recording of the joint Metapack and ShipEngine speaking session, from DELIVER 2024<\/h5>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script data-hubspot-rendered=\"true\">\n  hbspt.forms.create({\n    portalId: \"21675739\",\n    formId: \"10bd344f-0638-4318-b719-f3def8a45cc3\",\n    region: \"na1\"\n  });\n<\/script><div id=\"hbspt-form-fa26a9e7-aee2-4642-a69d-9d2275842040\" class=\"hbspt-form\" data-hs-forms-root=\"true\">\n\n<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      \n      \n    <\/div>\n  <\/div>\n\n  \n  \n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-text-image padding-top--lg padding-bottom--lg \"><div class=\"content--lg\">\n\n<div class=\"text-image-block\">\n\t<div class=\"container\">\n\t\t<div class=\"columns flex-col\">\n\t\t\t<div class=\"column-content col-span-7 order-2\">\n\t\t\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_93ba673012a149cb661645521062c52b\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-left\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"\">In this ebook, you\u2019ll learn:<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>The fight to win and retain customers in the ecommerce market is tougher than ever against a backdrop of tense competition and volatility. But throughout the customer lifecycle, from checkout to post ship, there are opportunities to enhance and win the experience stakes. Watch the recording from DELIVER EUROPE to discover:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li data-renderer-start-pos=\"1343\">Winning at checkout &amp; delivery<\/li>\n<li data-renderer-start-pos=\"1343\">Operational excellence<\/li>\n<li data-renderer-start-pos=\"1343\">Post-purchase perfection<\/li>\n<\/ul>\n<p>A Metapack presentation, in partnership with ShipEngine.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>SPEAKER:<\/strong><br \/>\nJoseph Matheron, Senior Director of Customer Success \u2013 Metapack<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\t<\/div>\t\n\t\t\t<div class=\"column-media col-span-5 order-1\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2026\/01\/Screenshot-2024-07-24-162637.webp\"  sizes=\"auto, (max-width: 409px) 100vw, 409px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"409\" height=\"373\">\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\n\t<\/div>\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":694644,"menu_order":0,"template":"","meta":{"_acf_changed":true},"class_list":["post-694611","whitepapers","type-whitepapers","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.6) - 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