{"id":689447,"date":"2025-11-17T20:31:02","date_gmt":"2025-11-17T20:31:02","guid":{"rendered":"https:\/\/www.metapack.com\/?post_type=whitepapers&#038;p=689447"},"modified":"2026-02-04T17:40:43","modified_gmt":"2026-02-04T17:40:43","slug":"delivery-experience-ebook","status":"publish","type":"whitepapers","link":"https:\/\/www.metapack.com\/fr\/resources\/guides\/delivery-experience-ebook\/","title":{"rendered":"Delivery-experience-ebook"},"content":{"rendered":"<section class=\"block block-hero  \"><div class=\"bg-deep-indigo background--full content--full\">\n<div id=\"hero-block-block_555c866cbac8ec8cefb953e2684550c5\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-center\">\n      <div class=\"  hero-content \">\n\n        \n        \n                  <h1 class=\"xl\">4 Ways to Transform the Delivery Experience Using Intelligence<\/h1>\n        \n                            <div class=\"lead max-w-[64rem]\"><p>Last year, 517 million parcels entered an exception state and \u00a320 million was spent managing customer service calls.<\/p>\n<p>&nbsp;<\/p>\n<p>Here\u2019s what makes this particularly frustrating: your organisation already has the data to prevent most of these failures. The problem isn\u2019t a lack of data. It\u2019s a lack of intelligence.<\/p>\n<\/div>\n        \n        \n        \n        \n      <\/div>\n\n              <div class=\"hero-form\">\n          <div class=\"form bg-cobalt\">\n            <div class=\"form-content\">\n              <div class=\"acf-innerblocks-container\">\n\n<h5 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-d52f7c55fa0d2a891bd0202bd88b006b\">Get the ebook now.<\/h5>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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class=\"column-content col-span-7 order-2\">\n\t\t\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_1634009cf1eff0fc777f8e03881f2411\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-left\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"\">In this ebook, you\u2019ll learn:<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><ul>\n<li>How to transform delivery problems into opportunities that earn loyalty<\/li>\n<li>Why role-based intelligence can empower teams to make faster, better decisions<\/li>\n<li>How to calculate delivery promises in real time based on actual conditions you can meet<\/li>\n<li>The importance of automated invoice verification to protect margins and enable a scalable multi-carrier strategy<\/li>\n<li>How to create a unified shipping ecosystem<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\t<\/div>\t\n\t\t\t<div class=\"column-media col-span-5 order-1\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/Blog-Image-1600-x-1035-Transform-the-Delivery-Experience-1-2048x1325-1-1024x663.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/Blog-Image-1600-x-1035-Transform-the-Delivery-Experience-1-2048x1325-1-1024x663.webp 1024w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/Blog-Image-1600-x-1035-Transform-the-Delivery-Experience-1-2048x1325-1-768x497.webp 768w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/Blog-Image-1600-x-1035-Transform-the-Delivery-Experience-1-2048x1325-1-1536x994.webp 1536w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/Blog-Image-1600-x-1035-Transform-the-Delivery-Experience-1-2048x1325-1.webp 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"1024\" height=\"663\">\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\n\t<\/div>\n<\/div><\/div><\/section>\n\n<section class=\"block block-logo-marquee padding-bottom--md \"><div class=\"content--md\">\n\n<div class=\"block-logo-marquee\">\n\t<div class=\"container\">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_596a68df7cfa876089c69b38a0505f7f\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t<p class=\"eyebrow\">Trusted by the world\u2019s largest brands<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t<div class=\"logo-marquee\">\n\t\t\t<div class=\"fade-edges \">\n\t\t\t\t<div class=\"slider\">\n\t\t\t\t<ul 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src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_hellofresh_1_5x-5.webp\"  sizes=\"auto, (max-width: 215px) 100vw, 215px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"215\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/hm_logo_1_5x-8.webp\"  sizes=\"auto, (max-width: 126px) 100vw, 126px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"126\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t<ul aria-hidden=\"true\" class=\"animate-infinite-scroll\">\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_fashion_boohoo_1_5x-6.webp\"  sizes=\"auto, (max-width: 225px) 100vw, 225px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"225\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" 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