{"id":693530,"date":"2025-09-16T19:22:24","date_gmt":"2025-09-16T19:22:24","guid":{"rendered":"https:\/\/www.metapack.com\/?page_id=693530"},"modified":"2026-01-26T20:18:26","modified_gmt":"2026-01-26T20:18:26","slug":"service-client","status":"publish","type":"page","link":"https:\/\/www.metapack.com\/fr\/solutions\/service-client\/","title":{"rendered":"Service client"},"content":{"rendered":"<section class=\"block block-hero  \"><div class=\"bg-cobalt-lightest background--full content--full\">\n<div id=\"hero-block-block_6c54537332648bf2e3ef461564484097\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-center\">\n      <div class=\"  hero-content \">\n\n        \n                  <p class=\"eyebrow\">Con\u00e7u pour le service client<\/p>\n        \n                  <h1 class=\"xl\">Transformez l\u2019assistance client en fid\u00e9lit\u00e9 \u00e0 long terme<\/h1>\n        \n                            <div class=\"lead max-w-[64rem]\"><p><span style=\"font-weight: 400;\">Mettez les clients au premier plan \u2014 m\u00eame apr\u00e8s la livraison. Donnez \u00e0 votre \u00e9quipe service client des donn\u00e9es centralis\u00e9es et des insights pr\u00e9dictifs pour r\u00e9duire les demandes, r\u00e9soudre les probl\u00e8mes plus rapidement et transformer chaque interaction en un moment qui renforce la fid\u00e9lit\u00e9.<\/span><\/p>\n<\/div>\n        \n                  <div class=\"btn-group\">\n                          <a href=\"#form\" target=\"\" class=\"btn\">\n                D\u00e9couvrez comment nous pouvons vous aider              <\/a>\n            \n                      <\/div>\n        \n        \n        \n      <\/div>\n\n      \n                        <div class=\"  hero-media\" style=\"aspect-ratio: 948 \/ 711;\">\n            <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_mp_customer_hero.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_mp_customer_hero.webp 948w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_mp_customer_hero-768x576.webp 768w\" sizes=\"(max-width: 948px) 100vw, 948px\" loading=\"eager\" fetchpriority=\"high\" style=\"width: 100%; height: 100%; object-fit: cover;\" class=\"hero-image\" alt=\"\" width=\"948\" height=\"711\">          <\/div>\n        \n              \n    <\/div>\n  <\/div>\n\n  \n  \n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-logo-marquee padding-bottom--md \"><div class=\"bg-cobalt-lightest background--full content--md\">\n\n<div class=\"block-logo-marquee\">\n\t<div class=\"container\">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_5e8af8c67042155fcba501503ef248a1\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t<p class=\"eyebrow\">Le partenaire derri\u00e8re les op\u00e9rations de livraison les plus complexes au monde<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t<div class=\"logo-marquee\">\n\t\t\t<div class=\"fade-edges \">\n\t\t\t\t<div class=\"slider\">\n\t\t\t\t<ul class=\"animate-infinite-scroll\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/hm_logo_1_5x-1.webp\"  sizes=\"auto, (max-width: 126px) 100vw, 126px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"126\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_fashion_boohoo_1_5x-2.webp\"  sizes=\"auto, (max-width: 225px) 100vw, 225px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"225\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/johnlewis_logo_1_5x-3.webp\"  sizes=\"auto, (max-width: 158px) 100vw, 158px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"158\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_hellofresh_1_5x-2.webp\"  sizes=\"auto, (max-width: 215px) 100vw, 215px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"215\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_fashion_timberland_1_5x-3.webp\"  sizes=\"auto, (max-width: 255px) 100vw, 255px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"255\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t<ul aria-hidden=\"true\" class=\"animate-infinite-scroll\">\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/hm_logo_1_5x-1.webp\"  sizes=\"auto, (max-width: 126px) 100vw, 126px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"126\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_fashion_boohoo_1_5x-2.webp\"  sizes=\"auto, (max-width: 225px) 100vw, 225px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"225\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/johnlewis_logo_1_5x-3.webp\"  sizes=\"auto, (max-width: 158px) 100vw, 158px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"158\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_hellofresh_1_5x-2.webp\"  sizes=\"auto, (max-width: 215px) 100vw, 215px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"215\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li><img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/logo_fashion_timberland_1_5x-3.webp\"  sizes=\"auto, (max-width: 255px) 100vw, 255px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"255\" height=\"120\"><\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-zig-zag padding-top--sm padding-bottom--md \"><div class=\"content--lg\">\n<div id=\"zig-zag-block-block_5419dbcbeaea5686f2999296818f8a4c\" class=\"zig-zag-block\">\n  <div class=\"container\">\n    <div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_9c2c39f610126722b26289d43879b55c\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Dynamisez la gestion proactive des livraisons<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\n                  \n        <div class=\"columns flex-col-reverse !items-center zig-zag-row\" data-row=\"1\">\n\n          <!-- Text Column -->\n          <div class=\"column-content col-span-6 order-1 content content-align-left mobile-align-center\">\n            \n                                    <h3>Respectez vos engagements de livraison<\/h3>\n            \n                          <div class=\"lead max-w-[54rem]\"><p><span style=\"font-weight: 400;\">Des estimations de livraison pr\u00e9cises lors du paiement aux mises \u00e0 jour proactives et aux rapports de performance, d\u00e9finissez et respectez les attentes des clients \u00e0 chaque \u00e9tape.<\/span><\/p>\n<\/div>\n            \n                          <div class=\"btn-group\">\n                                  <a href=\"https:\/\/www.metapack.com\/fr\/platform\/options-de-livraison\/\" target=\"\" class=\"btn\">Options De Livraison<\/a>\n                                              <\/div>\n            \n                      <\/div>\n\n          <!-- Media Column -->\n          <div class=\"column-media col-span-6 order-2 \">\n                          <!-- Image -->\n              <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features1_1_5x.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features1_1_5x.webp 779w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features1_1_5x-768x577.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"779\" height=\"585\">\n                      <\/div>\n\n        <\/div>\n              \n        <div class=\"columns flex-col !items-center zig-zag-row\" data-row=\"2\">\n\n          <!-- Text Column -->\n          <div class=\"column-content col-span-6 order-2 content content-align-left mobile-align-center\">\n            \n                                    <h3>R\u00e9duisez les demandes de renseignements jusqu\u2019\u00e0 35%<\/h3>\n            \n                          <div class=\"lead max-w-[54rem]\"><p><span style=\"font-weight: 400;\">L\u2019automatisation intelligente fournit aux clients des mises \u00e0 jour de suivi pr\u00e9cises et en temps r\u00e9el, et envoie des notifications proactives par e-mail ou SMS avant m\u00eame qu\u2019ils n\u2019aient besoin de les demander.<\/span><\/p>\n<\/div>\n            \n                          <div class=\"btn-group\">\n                                  <a href=\"https:\/\/www.metapack.com\/fr\/platform\/branded-tracking\/\" target=\"\" class=\"btn\">Suivi De Marque<\/a>\n                                              <\/div>\n            \n                      <\/div>\n\n          <!-- Media Column -->\n          <div class=\"column-media col-span-6 order-1 \">\n                          <!-- Image -->\n              <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features2_1_5x.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features2_1_5x.webp 779w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features2_1_5x-768x577.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"779\" height=\"585\">\n                      <\/div>\n\n        <\/div>\n              \n        <div class=\"columns flex-col-reverse !items-center zig-zag-row\" data-row=\"3\">\n\n          <!-- Text Column -->\n          <div class=\"column-content col-span-6 order-1 content content-align-left mobile-align-center\">\n            \n                                    <h3>D\u00e9tectez les probl\u00e8mes avant qu&#039;ils prennent de l&#039;ampleur<\/h3>\n            \n                          <div class=\"lead max-w-[54rem]\"><p><span style=\"font-weight: 400;\">B\u00e9n\u00e9ficiez d\u2019une visibilit\u00e9 en direct sur les colis et utilisez des insights pr\u00e9dictifs pour rep\u00e9rer rapidement les retards ou pertes. G\u00e9rez les attentes et r\u00e9solvez les probl\u00e8mes avant qu\u2019ils ne deviennent des r\u00e9clamations \u2014 m\u00eame dans le cas d&#8217;exp\u00e9ditions internationales complexes ou de colis multiples. Une seule plateforme relie tous les transporteurs, canaux et sources de donn\u00e9es, offrant \u00e0 votre \u00e9quipe une visibilit\u00e9 compl\u00e8te sur le parcours de livraison.<\/span><\/p>\n<\/div>\n            \n                          <div class=\"btn-group\">\n                                  <a href=\"https:\/\/www.metapack.com\/fr\/platform\/hub-dintelligence\/\" target=\"\" class=\"btn\">Centre D&#039;intelligence<\/a>\n                                              <\/div>\n            \n                      <\/div>\n\n          <!-- Media Column -->\n          <div class=\"column-media col-span-6 order-2 \">\n                          <!-- Image -->\n              <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features3_1_5x.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features3_1_5x.webp 779w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features3_1_5x-768x577.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"779\" height=\"585\">\n                      <\/div>\n\n        <\/div>\n              \n        <div class=\"columns flex-col !items-center zig-zag-row\" data-row=\"4\">\n\n          <!-- Text Column -->\n          <div class=\"column-content col-span-6 order-2 content content-align-left mobile-align-center\">\n            \n                                    <h3>Donnez plus de moyens \u00e0 vos agents gr\u00e2ce \u00e0 des donn\u00e9es enrichies.<\/h3>\n            \n                          <div class=\"lead max-w-[54rem]\"><p><span style=\"font-weight: 400;\">Fournissez une source unique et compl\u00e8te de donn\u00e9es de suivi, permettant aux agents de traiter les demandes rapidement et avec pr\u00e9cision. Int\u00e9grez des chatbots IA pour automatiser les r\u00e9ponses courantes relatives au suivi et acc\u00e9l\u00e9rer les d\u00e9lais de r\u00e9solution.<\/span><\/p>\n<\/div>\n            \n            \n                      <\/div>\n\n          <!-- Media Column -->\n          <div class=\"column-media col-span-6 order-1 \">\n                          <!-- Image -->\n              <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features4_1_5x.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features4_1_5x.webp 779w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features4_1_5x-768x577.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"779\" height=\"585\">\n                      <\/div>\n\n        <\/div>\n              \n        <div class=\"columns flex-col-reverse !items-center zig-zag-row\" data-row=\"5\">\n\n          <!-- Text Column -->\n          <div class=\"column-content col-span-6 order-1 content content-align-left mobile-align-center\">\n            \n                                    <h3>Satisfaire vos clients au-del\u00e0 de l&#039;acte d&#039;achat<\/h3>\n            \n                          <div class=\"lead max-w-[54rem]\"><p><span style=\"font-weight: 400;\">Cr\u00e9ez des pages de suivi personnalis\u00e9es qui mettent votre voix au premier plan, avec des mises \u00e0 jour claires dans plus de 20 langues. Faites de la publicit\u00e9 aupr\u00e8s d\u2019un public engag\u00e9 et simplifiez les retours pour une exp\u00e9rience encore plus fluide.<\/span><\/p>\n<\/div>\n            \n            \n                      <\/div>\n\n          <!-- Media Column -->\n          <div class=\"column-media col-span-6 order-2 \">\n                          <!-- Image -->\n              <img decoding=\"async\" src=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features5_1_5x.webp\" srcset=\"https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features5_1_5x.webp 779w, https:\/\/www.metapack.com\/wp-content\/uploads\/2025\/12\/img_metapack_customer_features5_1_5x-768x577.webp 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" loading=\"lazy\"   class=\"\" alt=\"\" width=\"779\" height=\"585\">\n                      <\/div>\n\n        <\/div>\n            <\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-cards padding-top--md padding-bottom--md \"><div class=\"content--lg\">\n\n<div id=\"block-cards-block_1a74212ad498cb93f7e466ea34fa5f26\" class=\"block-cards\">\n\t<div class=\"container \">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_e41adb5ed63bfceb0c2ab0d4addfa892\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h3 class=\"\">Pr\u00e9venez les demandes avant qu&#8217;elles ne surviennent<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p><span style=\"font-weight: 400;\">Assurez le succ\u00e8s de votre \u00e9quipe d&#8217;assistance gr\u00e2ce \u00e0 une transparence totale \u00e0 chaque \u00e9tape. Fournissez automatiquement aux clients des mises \u00e0 jour de suivi en temps r\u00e9el, des estimations de livraison pr\u00e9cises et des donn\u00e9es actualis\u00e9es \u2014 et \u00e9teignez les incendies avant qu\u2019ils ne d\u00e9marrent.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"cards  columns-3 layout-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-stat card-none bg-none items-center text-center \">\n\t\t\t\t\t\t\t<div class=\"card-content\">\n    <div class=\"card-text\">\n                    <div class=\"h1 text-dark-cobalt\">93% <\/div>\n                            <h3 class=\"eyebrow text-deep-indigo\">de r\u00e9duction du temps de premi\u00e8re r\u00e9ponse<\/h3>\n                    <\/div>\n\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-stat card-none bg-none items-center text-center \">\n\t\t\t\t\t\t\t<div class=\"card-content\">\n    <div class=\"card-text\">\n                    <div class=\"h1 text-dark-cobalt\">85%<\/div>\n                            <h3 class=\"eyebrow text-deep-indigo\">des cas pour lesquels vous pouvez automatiser les r\u00e9ponses<\/h3>\n                    <\/div>\n\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-stat card-none bg-none items-center text-center \">\n\t\t\t\t\t\t\t<div class=\"card-content\">\n    <div class=\"card-text\">\n                    <div class=\"h1 text-dark-cobalt\">20+<\/div>\n                            <h3 class=\"eyebrow text-deep-indigo\">de score net promoter client<\/h3>\n                    <\/div>\n\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block accordion padding-top--md padding-bottom--md \"><div class=\"content--full\">\n<div id=\"accordion-block-block_05b77dc5b0ae6af93cf0b8c953336775\" class=\"accordion-block\">\n    <div class=\"container\">    \n        <div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--full\">\n<div id=\"feature-text-block-block_2cbe740732f611daa2cb9a0f86d299a1\" class=\"feature-text-block\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n        <div class=\"accordions\">\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Comment cette solution contribue-t-elle \u00e0 r\u00e9duire les demandes adress\u00e9es au service client ?                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">En fournissant aux clients des informations pr\u00e9cises et en temps r\u00e9el sur le suivi de leurs colis, ainsi que des notifications proactives de livraison, la plupart des questions courantes du type \u00ab O\u00f9 en est ma commande ? \u00bb sont \u00e9limin\u00e9es avant m\u00eame d&#8217;atteindre votre \u00e9quipe d&#8217;assistance. Les informations pr\u00e9dictives vous aident \u00e9galement \u00e0 identifier rapidement les retards, ce qui vous permet de communiquer plus rapidement et de mani\u00e8re pr\u00e9ventive.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            \u00c0 quel type de donn\u00e9es mon \u00e9quipe support aura-t-elle acc\u00e8s ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Les agents disposent d\u2019une vue unifi\u00e9e et enrichie du suivi des colis et des \u00e9v\u00e9nements de livraison, tous transporteurs et canaux confondus. Cette source de v\u00e9rit\u00e9 unique leur permet de r\u00e9soudre les probl\u00e8mes rapidement, avec assurance et pr\u00e9cision \u2014 sans passer d\u2019un syst\u00e8me \u00e0 l\u2019autre.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Puis-je automatiser les questions courantes relatives au suivi ou \u00e0 la livraison ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Oui. Vous pouvez automatiser les r\u00e9ponses aux demandes courantes, telles que le statut de livraison, les retards ou les heures d&#8217;arriv\u00e9e pr\u00e9vues. L&#8217;int\u00e9gration avec des chatbots IA permet de fournir facilement des r\u00e9ponses instantan\u00e9es et pr\u00e9cises aux clients 24 heures sur 24, 7 jours sur 7.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Comment cela am\u00e9liore-t-il les d\u00e9lais de premi\u00e8re r\u00e9ponse et de r\u00e9solution ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">La centralisation des donn\u00e9es de livraison, les alertes proactives et les workflows automatis\u00e9s r\u00e9duisent le temps que les agents passent \u00e0 rechercher des informations. Gr\u00e2ce \u00e0 des r\u00e9ponses facilement accessibles, la r\u00e9solution des cas devient plus rapide et plus coh\u00e9rente.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Quel impact cela peut-il avoir sur la satisfaction client ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Les marques qui utilisent notre plateforme constatent des am\u00e9liorations mesurables de la satisfaction et de la fid\u00e9lit\u00e9 de leurs clients. Moins de mauvaises surprises, une communication claire et une assistance plus rapide contribuent toutes \u00e0 une exp\u00e9rience post-achat plus positive \u2014 et \u00e0 une meilleure r\u00e9tention.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Est-ce compatible avec les envois internationaux ou multi-colis ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Oui. La plateforme est con\u00e7ue pour prendre en charge m\u00eame les op\u00e9rations de livraison les plus complexes, y compris les envois multi-transporteurs, multi-colis et internationaux. Les insights pr\u00e9dictifs aident les \u00e9quipes \u00e0 rep\u00e9rer t\u00f4t les probl\u00e8mes transfrontaliers et \u00e0 g\u00e9rer les attentes de mani\u00e8re proactive.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Puis-je personnaliser l\u2019exp\u00e9rience de suivi pour mes clients ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Absolument. Vous pouvez cr\u00e9er des pages de suivi de marque, des notifications personnalis\u00e9es et des exp\u00e9riences multilingues qui mettent votre marque en avant tout en offrant \u00e0 vos clients clart\u00e9 et confiance \u00e0 chaque \u00e9tape du processus.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Est-il difficile d&#039;int\u00e9grer cette solution \u00e0 mon infrastructure technologique existante ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Notre solution est con\u00e7ue pour s\u2019int\u00e9grer de mani\u00e8re fluide aux principales plateformes e-commerce, services d&#8217;assistance, aux CRM et aux r\u00e9seaux de transporteurs. Votre \u00e9quipe peut \u00eatre op\u00e9rationnelle rapidement sans perturbation majeure du flux de travail.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion accordion-\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                    <div class=\"question\">\n                        <h3 class=\"text-lg\" itemprop=\"name\">\n                            Cela aidera-t-il mon \u00e9quipe \u00e0 s&#039;adapter pendant la haute saison ?\r\n                        <\/h3>\n                        <div class=\"icon\">\n                            <img loading=\"lazy\" decoding=\"async\" class=\"span-2\" width=\"16\" height=\"17\" src=\"https:\/\/www.metapack.com\/wp-content\/themes\/metapack-blocks\/src\/img\/icons\/chevron-down.svg\" alt=\"Accordion Toggle\">\n                        <\/div>\n                    <\/div>\n                    <div class=\"body-content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"prose\" itemprop=\"text\">\n                            <p><span style=\"font-weight: 400\">Oui. L&#8217;automatisation, les informations pr\u00e9dictives et la centralisation des donn\u00e9es r\u00e9duisent consid\u00e9rablement la charge de travail manuelle, ce qui facilite la gestion des pics de volume de commandes sans augmenter les effectifs.<\/span><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-form-long padding-top--md \"><div class=\"bg-cobalt-lightest background--full content--lg\">\t\t\n<div id=\"form\" class=\"form-long-block relative overflow-hidden\">\n\t<div class=\"container\">\n\t\t<div class=\"form-columns layout-one-column\">\n\t\t\t<div class=\"content justify-center\">\n\t\t\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text  \"><div class=\"content--md\">\n<div id=\"feature-text-block-block_c878cf235c70d686004aae05c5b2243c\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\" !text-dark-cobalt\">Pr\u00eat \u00e0 optimiser votre parcours post-achat ?<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p><span style=\"font-weight: 400;\">Donnez \u00e0 votre \u00e9quipe service client les outils, les donn\u00e9es et l\u2019automatisation dont elle a besoin pour faire de la livraison un moteur de fid\u00e9lit\u00e9.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"form\">\n\t\t\t\t<div class=\"form-content\">\n\t\t\t\t\t\t\t\t\t\t\t<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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0.292893C10.0976 0.683417 10.0976 1.31658 9.70711 1.70711L5.70711 5.70711C5.31658 6.09763 4.68342 6.09763 4.29289 5.70711L0.292893 1.70711C-0.0976311 1.31658 -0.0976311 0.683418 0.292893 0.292893Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-search: url(\"data:image\/svg+xml,%3Csvg width='640' height='640' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M256 128c-70.692 0-128 57.308-128 128 0 70.691 57.308 128 128 128 70.691 0 128-57.309 128-128 0-70.692-57.309-128-128-128zM64 256c0-106.039 85.961-192 192-192s192 85.961 192 192c0 41.466-13.146 79.863-35.498 111.248l154.125 154.125c12.496 12.496 12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><form method='post' enctype='multipart\/form-data'  id='gform_21'  action='\/fr\/wp-json\/wp\/v2\/pages\/693530' data-formid='21' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_21' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_21_1\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_1'>Courriel professionnel<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_1' id='input_21_1' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_21_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_4'>Pr\u00e9nom<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_21_4' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_5'>Nom<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_21_5' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_6'>Soci\u00e9t\u00e9<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_21_6' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_7\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_7'>Profession<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_21_7' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_8\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_8'>Num\u00e9ro de t\u00e9l\u00e9phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_8' id='input_21_8' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_21_10\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_10'>Pays<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_21_10' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' >S\u00e9lectionner un pays<\/option><option value='ZA' >Afrique du Sud<\/option><option value='AL' >Albanie<\/option><option value='DZ' >Alg\u00e9rie<\/option><option value='DE' >Allemagne<\/option><option value='AD' >Andorre<\/option><option value='AO' >Angola<\/option><option value='AI' >Anguilla<\/option><option value='AQ' >Antarctique<\/option><option value='AG' >Antigua-et-Barbuda<\/option><option value='SA' >Arabie saoudite<\/option><option value='AR' >Argentine<\/option><option value='AM' >Arm\u00e9nie<\/option><option value='AW' >Aruba<\/option><option value='AU' >Australie<\/option><option value='AT' >Autriche<\/option><option value='AZ' >Azerba\u00efdjan<\/option><option value='BS' >Bahamas<\/option><option value='BH' >Bahre\u00efn<\/option><option value='BD' >Bangladesh<\/option><option value='BB' >Barbade<\/option><option value='BE' >Belgique<\/option><option value='BZ' >Belize<\/option><option value='BJ' >B\u00e9nin<\/option><option value='BM' >Bermudes<\/option><option value='BT' >Bhoutan<\/option><option value='BY' >Bi\u00e9lorussie<\/option><option value='BO' >Bolivie<\/option><option value='BQ' >Bonaire, Saint-Eustache et Saba<\/option><option value='BA' >Bosnie-Herz\u00e9govine<\/option><option value='BW' >Botswana<\/option><option value='BR' >Br\u00e9sil<\/option><option value='BN' >Brunei<\/option><option value='BG' >Bulgarie<\/option><option value='BF' >Burkina Faso<\/option><option value='BI' >Burundi<\/option><option value='KH' >Cambodge<\/option><option value='CM' >Cameroun<\/option><option value='CA' >Canada<\/option><option value='CV' >Cap-Vert<\/option><option value='CL' >Chili<\/option><option value='CN' >Chine<\/option><option value='CY' >Chypre<\/option><option value='CO' >Colombie<\/option><option value='KM' >Comores<\/option><option value='CG' >Congo<\/option><option value='CD' >Congo (R\u00e9publique d\u00e9mocratique du)<\/option><option value='CR' >Costa Rica<\/option><option value='CI' >C\u00f4te d\u2019Ivoire<\/option><option value='HR' >Croatie<\/option><option value='CU' >Cuba<\/option><option value='CW' >Cura\u00e7ao<\/option><option value='DK' >Danemark<\/option><option value='DJ' >Djibouti<\/option><option value='DM' >Dominique<\/option><option value='EG' >\u00c9gypte<\/option><option value='AE' >\u00c9mirats arabes unis<\/option><option value='EC' >\u00c9quateur<\/option><option value='ER' >\u00c9rythr\u00e9e<\/option><option value='ES' >Espagne<\/option><option value='EE' >Estonie<\/option><option value='SZ' >Eswatini<\/option><option value='US' >\u00c9tats-Unis<\/option><option value='ET' >\u00c9thiopie<\/option><option value='FJ' >Fidji<\/option><option value='FI' >Finlande<\/option><option value='FR' >France<\/option><option value='GA' >Gabon<\/option><option value='GM' >Gambie<\/option><option value='GE' >G\u00e9orgie<\/option><option value='GS' >G\u00e9orgie du Sud-et-les \u00eeles Sandwich du Sud<\/option><option value='GH' >Ghana<\/option><option value='GI' >Gibraltar<\/option><option value='GR' >Gr\u00e8ce<\/option><option value='GD' >Grenade<\/option><option value='GL' >Groenland<\/option><option value='GP' >Guadeloupe<\/option><option value='GU' >Guam<\/option><option value='GT' >Guatemala<\/option><option value='GG' >Guernesey<\/option><option value='GN' >Guin\u00e9e<\/option><option value='GW' >Guin\u00e9e-Bissau<\/option><option value='GY' >Guyana<\/option><option value='HT' >Ha\u00efti<\/option><option value='HN' >Honduras<\/option><option value='HK' >Hong Kong<\/option><option value='HU' >Hongrie<\/option><option value='BV' >\u00cele Bouvet<\/option><option value='CX' >\u00cele Christmas<\/option><option value='IM' >\u00cele de Man<\/option><option value='NF' >\u00cele Norfolk<\/option><option value='KY' >\u00celes Ca\u00efmans<\/option><option value='CC' >\u00celes Cocos (Keeling)<\/option><option value='CK' >\u00celes Cook<\/option><option value='FO' >\u00celes F\u00e9ro\u00e9<\/option><option value='HM' >\u00celes Heard-et-McDonald<\/option><option value='MP' >\u00celes Mariannes du Nord<\/option><option value='MH' >\u00celes Marshall<\/option><option value='SB' >\u00celes Salomon<\/option><option value='TC' >\u00celes Turques-et-Ca\u00efques<\/option><option value='VI' >\u00celes Vierges am\u00e9ricaines<\/option><option value='VG' >\u00celes Vierges britanniques<\/option><option value='UM' >\u00celes mineures \u00e9loign\u00e9es des \u00c9tats-Unis<\/option><option value='IN' >Inde<\/option><option value='ID' >Indon\u00e9sie<\/option><option value='IQ' >Irak<\/option><option value='IR' >Iran<\/option><option value='IE' >Irlande<\/option><option value='IS' >Islande<\/option><option value='IL' >Isra\u00ebl<\/option><option value='IT' >Italie<\/option><option value='JM' >Jama\u00efque<\/option><option value='JP' >Japon<\/option><option value='JE' >Jersey<\/option><option value='JO' >Jordanie<\/option><option value='KZ' >Kazakhstan<\/option><option value='KE' >Kenya<\/option><option value='KG' >Kirghizistan<\/option><option value='KI' >Kiribati<\/option><option value='KW' >Kowe\u00eft<\/option><option value='RE' >La R\u00e9union<\/option><option value='LA' >Laos<\/option><option value='LS' >Lesotho<\/option><option value='LV' >Lettonie<\/option><option value='LB' >Liban<\/option><option value='LR' >Liberia<\/option><option value='LY' >Libye<\/option><option value='LI' >Liechtenstein<\/option><option value='LT' >Lituanie<\/option><option value='LU' >Luxembourg<\/option><option value='MO' >Macao<\/option><option value='MK' >Mac\u00e9doine du Nord<\/option><option value='MG' >Madagascar<\/option><option value='MY' >Malaisie<\/option><option value='MW' >Malawi<\/option><option value='MV' >Maldives<\/option><option value='ML' >Mali<\/option><option value='MT' >Malte<\/option><option value='MA' >Maroc<\/option><option value='MQ' >Martinique<\/option><option value='MU' >Maurice<\/option><option value='MR' >Mauritanie<\/option><option value='YT' >Mayotte<\/option><option value='MX' >Mexique<\/option><option value='FM' >Micron\u00e9sie<\/option><option value='MD' >Moldavie<\/option><option value='MC' >Monaco<\/option><option value='MN' >Mongolie<\/option><option value='ME' >Mont\u00e9n\u00e9gro<\/option><option value='MS' >Montserrat<\/option><option value='MZ' >Mozambique<\/option><option value='MM' >Myanmar<\/option><option value='NA' >Namibie<\/option><option value='NR' >Nauru<\/option><option value='NP' >N\u00e9pal<\/option><option value='NI' >Nicaragua<\/option><option value='NE' >Niger<\/option><option value='NG' >Nig\u00e9ria<\/option><option value='NU' >Niue<\/option><option value='NO' >Norv\u00e8ge<\/option><option value='NC' >Nouvelle-Cal\u00e9donie<\/option><option value='NZ' >Nouvelle-Z\u00e9lande<\/option><option value='OM' >Oman<\/option><option value='UG' >Ouganda<\/option><option value='UZ' >Ouzb\u00e9kistan<\/option><option value='PK' >Pakistan<\/option><option value='PW' >Palaos<\/option><option value='PS' >Palestine<\/option><option value='PA' >Panama<\/option><option value='PG' >Papouasie-Nouvelle-Guin\u00e9e<\/option><option value='PY' >Paraguay<\/option><option value='NL' >Pays-Bas<\/option><option value='PE' >P\u00e9rou<\/option><option value='PH' >Philippines<\/option><option value='PN' >Pitcairn<\/option><option value='PL' >Pologne<\/option><option value='PF' >Polyn\u00e9sie fran\u00e7aise<\/option><option value='PT' >Portugal<\/option><option value='PR' >Porto Rico<\/option><option value='QA' >Qatar<\/option><option value='CF' >R\u00e9publique centrafricaine<\/option><option value='DO' >R\u00e9publique dominicaine<\/option><option value='RO' >Roumanie<\/option><option value='GB' >Royaume-Uni<\/option><option value='RU' >Russie<\/option><option value='RW' >Rwanda<\/option><option value='BL' >Saint-Barth\u00e9lemy<\/option><option value='KN' >Saint-Christophe-et-Ni\u00e9v\u00e8s<\/option><option value='SM' >Saint-Marin<\/option><option value='MF' >Saint-Martin (partie fran\u00e7aise)<\/option><option value='SX' >Saint-Martin (partie n\u00e9erlandaise)<\/option><option value='PM' >Saint-Pierre-et-Miquelon<\/option><option value='VC' >Saint-Vincent-et-les-Grenadines<\/option><option value='SH' >Sainte-H\u00e9l\u00e8ne, Ascension et Tristan da Cunha<\/option><option value='LC' >Sainte-Lucie<\/option><option value='WS' >Samoa<\/option><option value='AS' >Samoa am\u00e9ricaines<\/option><option value='ST' >Sao Tom\u00e9-et-Principe<\/option><option value='SN' >S\u00e9n\u00e9gal<\/option><option value='RS' >Serbie<\/option><option value='SC' >Seychelles<\/option><option value='SL' >Sierra Leone<\/option><option value='SG' >Singapour<\/option><option value='SK' >Slovaquie<\/option><option value='SI' >Slov\u00e9nie<\/option><option value='SO' >Somalie<\/option><option value='SD' >Soudan<\/option><option value='SS' >Soudan du Sud<\/option><option value='LK' >Sri Lanka<\/option><option value='SE' >Su\u00e8de<\/option><option value='CH' >Suisse<\/option><option value='SR' >Suriname<\/option><option value='SJ' >Svalbard et Jan Mayen<\/option><option value='SY' >Syrie<\/option><option value='TW' >Ta\u00efwan<\/option><option value='TJ' >Tadjikistan<\/option><option value='TZ' >Tanzanie<\/option><option value='TD' >Tchad<\/option><option value='CZ' >Tch\u00e9quie<\/option><option value='TF' >Terres australes fran\u00e7aises<\/option><option value='TH' >Tha\u00eflande<\/option><option value='TL' >Timor oriental<\/option><option value='TG' >Togo<\/option><option value='TK' >Tokelau<\/option><option value='TO' >Tonga<\/option><option value='TT' >Trinit\u00e9-et-Tobago<\/option><option value='TN' >Tunisie<\/option><option value='TM' >Turkm\u00e9nistan<\/option><option value='TR' >Turquie<\/option><option value='TV' >Tuvalu<\/option><option value='UA' >Ukraine<\/option><option value='UY' >Uruguay<\/option><option value='VU' >Vanuatu<\/option><option value='VE' >Venezuela<\/option><option value='VN' >Vi\u00eat Nam<\/option><option value='WF' >Wallis-et-Futuna<\/option><option value='YE' >Y\u00e9men<\/option><option value='ZM' >Zambie<\/option><option value='ZW' >Zimbabwe<\/option><\/select><\/div><\/div><div id=\"field_21_12\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_12'>Int\u00e9ress\u00e9 par<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_12' id='input_21_12' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Shipping' >Shipping<\/option><option value='Delivery Options' >Delivery Options<\/option><option value='Returns' >Returns<\/option><option value='Partnerships' >Partnerships<\/option><option value='Reporting' >Reporting<\/option><option value='Support' >Support<\/option><option value='Tracking Software' >Tracking Software<\/option><\/select><\/div><\/div><div id=\"field_21_11\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_21_11'>Commentaires<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_21_11' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_21_16\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_16' id='input_21_16' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_21_15\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_21_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_21_14\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_14' id='input_21_14' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_21_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_13' id='input_21_13' type='hidden' class='gform_hidden'  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