Providing deep insights into what consumers want when it comes to delivery, the 2018 State of eCommerce Delivery: Metapack Consumer Research Report examines how the delivery choices shoppers encounter influence the online purchasing decisions they make.

This year’s report reveals how today’s consumers increasingly expect to be able to curate their own delivery experience – determining exactly when, where and how they receive their online purchases including which carrier is trusted with the delivery of their goods.

Download the whitepaper to discover:

1
How the delivery choices shoppers encounter influence the purchasing decisions they make
2
How retailers can innovate and differentiate to thrive
3
How to integrate a successful customer loyalty programme and a full range of delivery options

Get the complete whitepaper by filling out the form below...

75%

have purchased more items to take advantage of a minimum spend ‘free delivery’ option

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2018 State of eCommerce Delivery Report – UK Insights

Global eCommerce Consumer Report – Exec Summary

2018 State of eCommerce Delivery Report – North American Insights