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Exceeding the Demands of the Modern Consumer

Increasingly consumers are demanding better choice and flexibility when it comes to receiving their online orders. With the rise of the ‘I want it now’ generation, the ever growing convenience nation and the technology savvy digital natives – it’s clear that it’s never been more important to fulfill the delivery promise. In this presentation, David Staunton –  Commercial Manager for the MetaPack Group discusses the current consumer landscape, retailers who are innovating and differentiating through delivery and how you, the retailer can drive website conversion and loyalty whilst keeping operational costs under control.


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