Most retailers and brands recognise that eCommerce delivery is a key part of improving the customer experience and generating loyalty, but do you recognise the key factors driving the delivery experience for customers?
In this webinar, we have highlighted the latest trends and insights from the annual State of eCommerce Delivery Consumer Report – Metapack’s annual survey into consumer expectations regarding delivery.
Having surveyed 3,500 consumers worldwide, we found significant insights, including the growing appetite for energy-conscious delivery alternatives and a willingness to spend more money when purchasing luxury items.
- Title: State of eCommerce Delivery 2018 Webinar
- Date: December 11th, 2018
- Host: Maria Dahlqvist Canton, Global Marketing Director, Metapack
- Get the report