Press

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Metapack Launches Significant Solution Update to Help Retailers Cure Returns Challenges

London, UK and El Segundo, USA – 27 February 2019 – Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Metapack Returns. This innovative solution provides a market-leading approach to help retailers meet customers’ expectations by better managing both cross-border and domestic returns. Metapack Returns offers the capability to provide a

Metapack’s Patrick Wall Urges Delegates To Focus On Three Critical eCommerce Trends In Impassioned Keynote At The Delivery Conference 2019

London – 26 February 2019 – The growing domination of online marketplaces and brands. The vital importance of improved store experiences. More competitive carrier pricing and services. In his opening address to The Delivery Conference 2019 (TDC Global) today, Metapack founder Patrick Wall laid out these three critical battlegrounds that will shape the eCommerce and

Outstanding Customer Experiences from Order to Delivery Keep 61% of Shoppers Loyal, New Research Finds

Metapack Survey: Consumer priorities are shifting, retailers must respond sharply London, UK and El Segundo, USA – 29 November, 2018– Delivering a stand-out experience with every online interaction will increase customer loyalty over time, according to new research from Metapack. If retailers and brands understand the importance of getting the basics right, enabling customers to curate

Stamps.com’s John Clem Appointed Metapack General Manager

Senior Stamps.com manager to lead strategic direction following acquisition LONDON – 28 September, 2018 – Metapack, the global leader in e-commerce delivery technology, has today announced that John Clem, Chief Product & Strategy Officer at Stamps.com will also act as General Manager of Metapack with immediate effect. He will be responsible for steering the business following the

E-commerce Delivery Platform Leader Metapack Bought By Stamps.com

Purchase sets stage for strategic international expansion LONDON – 25 July, 2018– Metapack, the global leader in e-commerce delivery technology, has today announced that it has reached an agreement with Stamps.com Inc., the leading provider of postage online and shipping software solutions, to sell the business in a deal worth approximately £175 million. The sale follows

Metapack’s Carrier Mapping Tool

Metapack, the global leader in eCommerce delivery technology, has announced that with immediate effect, it will provide comprehensive access to worldwide origin data on carrier routes and services through its unique Carrier Mapping tool.

Solid First-Quarter Growth for Online Retail Orders

Online retail delivery order volumes were up +9.6% year-on-year in March, according to the latest data from the IMRG Metapack UK Delivery Index. This completes what has been a solid first-quarter for online retail order volumes, with total growth for the quarter finishing up +12.5% (versus a forecast of +13% for 2018 as a whole).

Metapack’s New Carrier Mapping Tool Gives Retailers and Brands Instant Access to Carrier Routes and Services

Comprehensive carrier label library now online and launched at The Delivery Conference THE DELIVERY CONFERENCE, LONDON – 30 January 2018– Metapack, the global leader in eCommerce delivery technology, is introducing a brand new and unique service for retailers and brands with the launch of its Metapack Carrier Mapping tool. This service, which sees the publishing of

Metapack’s Growth Trajectory Continues Through Record Peak

London – 30 January, 2018 – Metapack, the global leader in eCommerce delivery technology, has announced record revenues for calendar year 2017 and has achieved profitability in every month, reinforcing the value of its continuing investment programme.The fourth quarter of 2017 also saw Metapack increasing its catalogue of carriers to 450 across its global network,

Metapack Launches Unique Intelligence Tool to Help Retailers Understand Carrier and Network Performance

 The Delivery Conference provides forum for introduction of new ‘Delivery Intelligence’ THE DELIVERY CONFERENCE, LONDON – 30 January, 2018– Metapack, the global leader in eCommerce delivery technology, is today announcing the launch of Delivery Intelligence. This innovative solution which provides in-depth insight and actionable reporting, fully integrates with the Metapack Delivery Management platform, further enhancing the delivery

Metapack Adds to Growing Carrier Programme with New Partner MHI

Metapack Adds to Growing Carrier Programme with New Partner MHI Delivering Broader Scope of International Services for Retailers and Brands   LONDON – 20th November, 2017 – Metapack, the global leader in eCommerce delivery technology, has announced a new partnership with Mail Handling International (MHI), the developer of global postal logistics solutions, which further boosts

MediaMarkt Nederland Selects Metapack To Enhance its European Delivery Options

Driving conversion rates, reducing basket abandonment and increasing brand loyalty with Metapack Options   London – 26 October, 2017 – Metapack, the global leader in eCommerce delivery technology, has announced that MediaMarkt  Nederland, the holding company of Europe’s largest consumer electronics retailer,  has chosen to work with Metapack to provide an enhanced delivery service for

boohoo.com and Metapack win ‘Returns Initiative of the Year’ award at the 2016 Retail Week Supply Chain Awards

Metapack is delighted to announce that it has won the ‘Returns Initiative of the Year’ award at the 2016 Retail Week Supply Chain Awards, for providing a seamless Returns experience for the fast growing fashion etailer.For boohoo and other leading retailers and brands, Returns represents the next differentiation battlefield – because online consumers are demanding

Metapack wins “Best e-commerce logistics solution” award at E-show Madrid 2016

Metapack is delighted to announce that it has won the “Best e-commerce logistics solution” award at the 2016 e-show Madrid. E-Show is the main e-commerce trade show in Spain gathering all e-commerce Spanish decision makers around Digital Transformation.The e-Awards committee evaluates each nomination and submits those that meet the criteria to a panel of judges

Metapack helps vente-privee.com develop its international delivery proposition

Paris, 12 September 2016 – Sensitive to the increasing demands of consumers, vente-privee.com extends its partnership with Metapack, leader in e-commerce delivery management services, to cover development of its international delivery strategy. The Group will work with Metapack to accelerate the integration of new delivery services in line with its customers’ expectations.vente-privee.com ships over 30

boohoo.com and Metapack shortlisted for ‘Returns initiative of the year’ award

Metapack’s eCommerce delivery management software helps boohoo.com significantly improve returns processes and reverse logistics. The Hermes Retail Week Supply Chain Awards 2016 applaud the retailers, suppliers and individuals who are re-inventing the modern retail supply chain, from delivery and logistics, to technology and talent development. We are delighted that our work with boohoo.com has been

Metapack Asks: Could European eCommerce be exempt from Brexit trade negotiations?

New white paper outlines options for eCommerce in wake of EU ReferendumWith complex trade negotiations about to begin, Metapack, the global leader in eCommerce delivery technology, has today stated that European eCommerce can continue to flourish and escape burdensome red tape despite last week’s European Referendum result.   According to IMRG, total online retail sales in

boohoo.com and Metapack shortlisted for ‘Delivery or Fulfilment Innovation of the Year’ award

Metapack’s eCommerce delivery management software helps global retailer boohoo.com set the agenda in etailing technology and customer experience. The shortlist for the Retail Week Tech and Ecomm Awards 2016 is out! The prestigious awards recognise and celebrate the smartest and most creative digital ideas and the teams driving these innovations with forward-thinking technology. At Metapack

Metapack Reports 66% of New Business from mainland Europe and 25% Growth in Revenue

Expanding and consolidating European leadership position; delivering in excess of half a billion parcels a yearLondon – 9 May, 2016 – Metapack, the global leader in eCommerce delivery technology, has announced that it has achieved a 25% year-on-year revenue growth (2015-16 compared to 2014-15). With offices in the UK, Netherlands, France, Germany and Spain, the

Boost Loyalty Increases Operational Efficiency by 25% with Metapack

Metapack enables enhanced logistics automation and output, alongside streamlined and more flexible carrier management.London, UK, 5 April, 2016 – Boost Loyalty BV, a leading provider of collectibles’ promotions for retailers and blue-chip brands in the Netherlands, Belgium, Austria, Germany and Switzerland has achieved a significant uplift in operational efficiency following its recent move to the

Duncan Licence brings added technical expertise to Metapack management team

LONDON – March 7th, 2015 – Metapack the leading provider of delivery management technology, is pleased to announce the appointment of Duncan Licence as its new Technical Solutions Director with immediate effect.Duncan will be responsible for contributing to Metapack’s continued international growth by providing robust technical solutions for new and existing customers. An important part

Online retail parcel volumes up 8.5% in January

Online retail parcel volumes were up 8.5% in January, according to the IMRG Metapack UK Delivery Index – falling -37.5% on December, in line with the month-on-month trend in previous years.The rate of growth for parcel volumes was below that of online retail revenue growth (which was +15% – see more), with high street sales

Retailers & Marketers Must Look to ‘Millennials’ for a Vision into the Future Metapack Survey Reveals

Tech savvy younger generation already shaping consumer demand  High expectations and a willingness to pay more for a tailored service, despite a smaller income – this is what the average ‘Millennial’ consumer of today is demanding according to the findings of the recent Metapack Delivering Consumer Choice: 2015 State of eCommerce Delivery research.Retailers and marketers

New Partnership Deal between Metapack and B2C Europe

B2C Europe, a leading provider of cross border distribution and returns solutions in Europe, has signed a new partnership with Metapack.London, UK, 19th January 2016 – B2C Europe, a leading provider of cross border distribution and returns solutions in Europe, has signed a new partnership with Metapack. Metapack is a global provider of delivery management

Second Wave of Peak is Forecast to Exceed Cyber Weekend

New forecast from Metapack predicts enormous volumes as shopper’s take advantage of sales bargains over the long weekendLONDON – 24th December, 2015 – Metapack, the global leader in eCommerce delivery management has announced that it expects the coming Monday (28th) to witness a tsunami of orders marking a second wave of Christmas Peak 2015.Using data sourced from their

Metapack Predicts Record Sales This Weekend

Analysis indicates shift in consumer habits leading to record sales this weekendLONDON – 18th December, 2015 – Metapack, the global leader in eCommerce delivery management has announced that it expects the last weekend before Christmas to result in record parcel volumes as shoppers catch-up with their festive shopping.Metapack are tracking deliveries across peak using extensive

Metapack and JDA Parcel Volumes Jump by 35%, Surging Ahead of Average Industry Orders

UK’s leading retail brands behind the massive increase in use of partners’ supply chain and delivery platformsLONDON – 15th December, 2015 – Metapack, the global leader in eCommerce delivery management and JDA Software Group Inc., a leader in end-to-end, integrated retail omni-channel and supply chain solutions, have today announced a significant jump of 35% in

Metapack – Bleckmann Partnership Brings Extended Choice to European Retail Customers

New Metapack-Bleckmann Partnership Brings Extended Choice to European Retail Customers Co-operation makes cross-border eCommerce a reality LONDON – November 24th, 2015 – Metapack, the global leader in eCommerce delivery technology, has today announced that Bleckmann, a leading provider of fashion & lifestyle logistics specialising in retail and eCommerce, will use Metapack Delivery Management solutions across all of

Retail industry better prepared to ride the ‘peak tsunami’ according to Metapack

The industry is ready to even out peak deliveries despite record parcel volumes LONDON – November 10th, 2015 – Metapack, the global leader in eCommerce delivery technology, is using its unique data analysis and market insight to forecast a significant and strategic change during  this year’s ‘Peak Period’.  Whilst parcel volumes are predicted to reach

Best Practice: Dealing with the ‘peak tsunami’

The phenomenon that is Black Friday last year took us all by surprise. An unprecedented level of attention from the media fanned the flames of anticipation from consumers looking for the best possible bargains. The result, a massive spike in the volume of orders made during a 24 hour period – 30% higher than forecast

Metapack partners with Anatwine to improve customer experience

Metapack partners with Anatwine to enable brands and retailers globally to provide a personalised and seamless delivery experience Providing consumers with further choice and convenience in delivery options LONDON – September 9th, 2015 The global online fashion platform Anatwine, announces it has signed a partnership agreement with leading provider of delivery management solutions Metapack. The partnership will

Strong return to growth for online delivery

Following the unpredicted slowdown in UK online retail volumes last month, perhaps influenced by the political and economic uncertainty surrounding the general election, the IMRG Metapack UK Delivery Index recorded a strong return to growth and a positive trend to all the key delivery measures in June. Online order volumes were up 22% compared with