{"id":694976,"date":"2025-11-05T00:00:00","date_gmt":"2025-11-05T00:00:00","guid":{"rendered":"https:\/\/www.metapack.com\/press\/metapack-selected-by-tails-com-to-redefine-delivery-for-pet-owners-across-the-uk\/"},"modified":"2026-01-30T20:37:31","modified_gmt":"2026-01-30T20:37:31","slug":"metapack-selected-by-tails-com-to-redefine-delivery-for-pet-owners-across-the-uk","status":"publish","type":"press","link":"https:\/\/www.metapack.com\/de\/press\/metapack-selected-by-tails-com-to-redefine-delivery-for-pet-owners-across-the-uk\/","title":{"rendered":"Metapack\u00ae Selected by Tails.com to Redefine Delivery for Pet Owners Across the UK"},"content":{"rendered":"\n<p><a href=\"https:\/\/oldmetapack.wpenginepowered.com\/\"><b>Metapack<\/b><\/a><span style=\"font-weight: 400;\">, a leading delivery platform, will partner with <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><b>,<\/b><span style=\"font-weight: 400;\"> one of the UK\u2019s leading pet food subscription services, to transform their delivery operations.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Founded in Richmond in 2014, <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\"> delivers 100% tailored nutrition to thousands of dogs every month. As an expanding organisation committed to data-driven service and customer service, <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\"> chose Metapack to keep its shipping operations on pace with its reputation for innovation and customer-first approach.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">With Metapack, <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\"> can now offer pet owners greater shipping choice and price transparency at checkout, while also driving down its fulfilment costs. Equipped with real-time data and operational insights powered by Metapack, the business can more easily refine fulfilment processes for faster shipping, reduce failed deliveries and improve purchase conversion rates at checkout.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">\u201cStreamlining our tech stack with Metapack\u2019s capabilities has significantly improved our visibility across the entire distribution journey\u2014from fulfilment through to final delivery. The platform\u2019s transparency and reliability position <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\"> to be more agile and responsive to opportunities within the courier market,\u201d said Maxime Thomas, Head of UK Operations for <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\">. \u201cMetapack\u2019s enhanced insights drive our data-driven decisions to proactively address issues. As a result, we can ensure the accuracy of our delivery promise to consistently uphold a customer-first experience that strengthens loyalty.\u201d<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Emma Clarke, Senior Director of Product Management at Metapack, added: &#8220;Delivery today is about more than logistics\u2014it\u2019s about creating great customer experiences. We\u2019re incredibly excited to partner with <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\"> to help make delivery a true loyalty driver, helping pet owners in the UK enjoy a seamless and stress-free service.&#8221;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The partnership demonstrates the trust of one of the UK\u2019s leading subscription brands and highlights its role in powering innovative ecommerce delivery experiences across the UK. For <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com<\/span><\/a><span style=\"font-weight: 400;\">, the choice reflects a commitment to investing in technology that supports sustainable growth and deepens customer relationships.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To learn more about Metapack\u2019s products and delivery solutions powering <\/span><a href=\"http:\/\/tails.com\"><span style=\"font-weight: 400;\">Tails.com\u2019s<\/span><\/a><span style=\"font-weight: 400;\"> shipping ecosystem, please visit:<\/span><\/p>\n\n\n\n<p><b>Delivery Options<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/oldmetapack.wpenginepowered.com\/software\/delivery-options\/\"><span style=\"font-weight: 400;\">https:\/\/oldmetapack.wpenginepowered.com\/software\/delivery-options\/<\/span><\/a><\/p>\n\n\n\n<p><b>Delivery Tracker<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/oldmetapack.wpenginepowered.com\/software\/delivery-tracking\/\"><span style=\"font-weight: 400;\">https:\/\/oldmetapack.wpenginepowered.com\/software\/delivery-tracking\/<\/span><\/a><\/p>\n\n\n\n<p><b>Delivery Intelligence<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/oldmetapack.wpenginepowered.com\/reports\/\"><span style=\"font-weight: 400;\">https:\/\/oldmetapack.wpenginepowered.com\/reports\/<\/span><\/a><\/p>\n\n\n\n<p><b>Returns<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/oldmetapack.wpenginepowered.com\/software\/returns\/\"><span style=\"font-weight: 400;\">https:\/\/oldmetapack.wpenginepowered.com\/software\/returns\/<\/span><\/a><\/p>\n\n\n\n<p><b>About Metapack&nbsp;<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Metapack helps ecommerce and delivery professionals meet consumers\u2019 growing expectations of delivery while maintaining and optimising operational efficiency. Metapack\u2019s solution offers a wide range of personalised services, from delivery options to tracking and returns, through a catalogue of 400+ carriers and 4,900+ services available that span every country in the world. Thanks to Metapack, more than a billion packages are sent annually by many of the world\u2019s leading ecommerce retailers. Metapack is a member of the Auctane family of companies and is headquartered in London. Find out more at <\/span><a href=\"http:\/\/oldmetapack.wpenginepowered.com\"><span style=\"font-weight: 400;\">oldmetapack.wpenginepowered.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><b>About <\/b><a href=\"http:\/\/tails.com\"><b>Tails.com<\/b><\/a><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Tails.com is a pet food subscription with a big mission. We believe there should be no average dog food because no dog is average. So since 2014, we\u2019ve been delivering 100% tailored nutrition to each and every pup we serve, to support long, happy and healthy lives.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It all starts with a few simple questions about your dog\u2019s age, breed, energy levels and tastebuds. Then our veterinary and nutrition experts create a one-in-a-million kibble blend \u2013 just for them. Everything they need and a taste they love, delivered to your door every month, with an evolving blend over time as their health needs change.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Fuelled by a love for pets, tech and doing things differently, we achieved B Corp certification in 2024 \u2013 an important milestone on our journey to changing the world of pet food for good. Based in Richmond, England and Amstelveen, Netherlands, we\u2019ve got water bowls in every meeting room. Because our dogs keep us focused on what matters most &#8211; them.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Metapack, a leading delivery platform, will partner with Tails.com, one of the UK\u2019s leading pet food subscription services, to transform their delivery operations.&nbsp; Founded in Richmond in 2014, Tails.com delivers 100% tailored nutrition to thousands of dogs every month. As an expanding organisation committed to data-driven service and customer service, Tails.com chose Metapack to keep [&hellip;]<\/p>\n","protected":false},"featured_media":694977,"menu_order":0,"template":"","class_list":["post-694976","press","type-press","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Metapack\u00ae Selected by Tails.com to Redefine Delivery for Pet Owners Across the UK - Metapack<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metapack.com\/press\/metapack-selected-by-tails-com-to-redefine-delivery-for-pet-owners-across-the-uk\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Metapack\u00ae Selected by Tails.com to Redefine Delivery for Pet Owners Across the UK\" \/>\n<meta property=\"og:description\" content=\"Metapack, a leading delivery platform, will partner with Tails.com, one of the UK\u2019s leading pet food subscription services, to transform their delivery operations.&nbsp; Founded in Richmond in 2014, Tails.com delivers 100% tailored nutrition to thousands of dogs every month. 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