Integrate HelloDone with
Metapack to automate
your post purchase

Manhattan Integration-Free and fast integration

Conversational AI built to resolve post-purchase customer queries

Automate and meet your customers’ personal needs in plain English on any messaging channel, without the need for any further people on your CS team

Manhattan Integration-Seamlessly fulfill your orders

Open new communication channels and explore new revenue

Inserting rich media into customer conversations enhances and extends brand engagement, improving customer lifetime value

Manhattan Integration-Effortlessly manage the warehouse

Engage on customer’s on their terms

Let customers engage with your brand and self-serve in the channels where they live their digital lives, like WhatsApp, Facebook Messenger and Instagram

HelloDone automates customer conversations so brands can own the entire order lifecycle

Brands collectively spend billions encouraging their customers to make a purchase, only to lose contact with the customer during the crucial delivery phase.

Consumer frustration, customer service costs and missed revenue opportunities all mount up the moment you remove that brand engagement.

Key Features

Manhattan Integration-Free and fast integration

Retailer Branded

Manhattan Integration-Seamlessly fulfill your orders

80% inbound enquiry containment

Manhattan Integration-Effortlessly manage the warehouse

All Messaging Channels

Manhattan Integration-Effortlessly manage the warehouse

Truly Personalised

Manhattan Integration-Free and fast integration

In channel human agent handover / handback

Manhattan Integration-Seamlessly fulfill your orders

AI built specifically for retail post purchase

Manhattan Integration-Effortlessly manage the warehouse

We work with both multichannel, pureplay, direct to consumer and manufacturer businesses

Discover more about our integrations and partnerships

Our integrations remove time, cost, friction & complexity for our customers. If you want to find out more about our integrations and partnerships, please complete the form and one of our team will be in touch.