Uncover the Secret Expectations of Your Customers

A comprehensive analysis of global delivery trends, providing actionable insights to help businesses optimize their operations and improve customer satisfaction.

Ready to outsmart the competition in 2024?

Learn how in our eCommerce Delivery Benchmark Report

We surveyed 8,000 consumers and 800+ merchants across 8 global markets to bring you the insider info you need.
In this exclusive report, you’ll:

  • Discover the hidden trends reshaping ecommerce and how to ride the wave of change in 2024.
  • Dive into the minds of today’s shoppers—their preferences, delivery expectations, and behaviors.
  • Pinpoint the best touchpoints and strategies to create a seamless, irresistible customer journey.
  • Get expert tips on crafting a unified experience across every channel.

Download now and get the edge you need to power through 2024.

Metapack is Trusted By:

More Insights

What is Metapack?

Solutions across the 
entire ecommerce journey

In the News

Omnichannel experiences
boost UK online sales

Case Study

Mountain Warehouse
Case Study

Why Choose Metapack?

Delivery Tracking

Unrivaled Carrier Network

Get access to the world’s largest carrier and PUDO library, offering more delivery choices and reducing the time and costs of integration.

Delivery Tracking

Exceptional Speed and Reliability

Achieve sub-300 millisecond API response times and 99.9% uptime that ensure your delivery operations are always running smoothly.

Delivery Tracking

Actionable Insights

Access analytics for detailed reporting and insights, helping retailers optimize their delivery processes, reduce costs, better negotiate carrier contracts, and improve customer satisfaction.

Delivery Tracking

Reduced Revenue Loss

Get insights that help retailers identify potentially lost or stolen parcels while enabling proof of delivery for shipments to reduce denial of receipts.