New research from Metapack highlights the impact of negative post-purchase experiences A new report from ecommerce delivery technology leader Metapack uncovers the effect of negative delivery experience on consumer shopping behaviours. Amid the shift to online...
As the role of online and physical stores come together, customer journeys are becoming increasingly complex. As such, supply chains have needed to become progressively more sophisticated to ensure efficiency. Shoppers now demand that online orders are traceable, time...
Ecommerce volumes are set to soar to even greater heights this peak season. In our most recent Peak 2021 delivery report, we’re predicting the season to open with a bumper 20% year-on-year growth in October. If you’re a fast-growing company, more sales is great news....
Last year the peak shopping season was dominated by record-breaking online volumes and this year we’re expecting one that’s just as chaotic. Ecommerce volumes will continue to rise, with the traditional peak shopping season set to open with an October that according...
As we approach Black Friday, retailers and brands are sharpening their strategies to make the most of the upcoming peak season. In 2021, delivery volumes are predicted to grow 11% on last year. And this time around, the industry can add labor and supply shortages to...
New Essential and Professional pricing models launched to make delivery management easier and more accessible for SMEs Metapack, the global leader in ecommerce delivery technology, announced that it has launched new shipping plans for retailers around the world. From...
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Hotjar provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver value to them.
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