By using multiple carriers who exclusively operate in their ‘sweet spot’ service area, the assumption of infinite capacity is fully met at the lowest cost and with the highest service level.
Internet Shopping has Reached a Greater Level of Maturity, with Consumers Demanding Better Delivery Services to Fit In with their Lifestyles and Needs
The biggest growth in the carrier business over the last 10 years has been due to internet shopping. Historically, options for retailers were limited, owing to restraints in carrier hours of operation, customer locations and limited technology. Today, there is a big shift in both the scope and breadth of carrier services available, as well as technology to support these advancements.
A carrier’s ability to successfully deliver your customer’s order depends on the type of parcel traffic you give them, the final delivery destination and the service required. Each carrier has specific capabilities, and their performance is determined by a range of variables such as the location of hubs, the level of automation, a service vs. cost ethos, the way drivers are paid, their geographic coverage or the amount of technology in their solution. Therefore, a Multi-Carrier approach provides both a business solution and a business contingency that can be difficult to manage without an integrated solution.
- Integrate to multiple carriers easily
- Switch between carriers through a single interface
- Harness each carrier’s core competencies
- Trial new carrier services
- Use a single stationary type regardless of carrier
- Never be in a position where you can’t deliver
MetaPack has provided us with a competitive advantage; it gave us the freedom to base our carrier decision on service as well as price. We’re now able to increase our delivery offering, ship internationally at a competitive rate and in turn raise our customer service offering.”-- Paul Maxwell, Ecommerce Technology Manager at JD Sports
