68% of shoppers abort their online purchase due to delivery issues. 44% don’t even bother to browse a website if delivery options aren’t flexible.
-- Royal Mail: Delivery Matters, IMRG: Valuing Home Delivery
Always Present the Widest Range of Appropriate Delivery Options Dynamically at the Point of Order
The Delivery Options solution operates in real time at the point of order to provide the customer with the appropriate selection of domestic and international delivery options. MetaPack dynamically generates the delivery page in the website shopping cart or on the product page. This dynamic delivery page enables you to manage fast and accurate dynamic delivery options, based on order attributes, stop unrealistic delivery promises to customers that the warehouse and/or carriers cannot fulfill and ensure the correct shipping charges are displayed to the destination selected, including duty paid/unpaid rates for international shipments.
- Provide optional alternatives to your own static delivery options
- Transform your direct selling proposition
- Enhance customer choice and satisfaction
- Improve first time delivery success
- Drive repeat business and increase revenue
Distinguish your Business
With consumers demanding more and better delivery services, and retailers using delivery to distinguish themselves in the marketplace, the ability to introduce new services in a simple, automated way is essential. Diverse delivery and installation services can be offered alongside standard and next day delivery services to maximise customer choice.
One-Time IT Development
Integration is based on API calls. Once implementation with MetaPack has been undertaken, you can introduce a new service seamlessly. There are no further IT developments to integrate with any new carrier’s system, nor a need to amend the web-front end to show new delivery options in the shopping cart. In this way, both the warehouse and customer services can retain their standard routine processes.
