• Growth in UK volumes of only 1.1% in July; a month that usually delivers a mini-peak in the volume of e-retail orders.
  • Average order values have recovered slightly on last month, mainly driven by an increase in sales to EU shoppers.
  • Within the UK the increase in the use of Next Day services continues; despite this, the level of on time delivery remains high.

The IMRG MetaPack UK Delivery Index is designed to enable the e-retail industry to track a range of key benchmark metrics including parcel volumes, order values, delivery services employed and destinations served.  The information presented is aggregated from a consistent sample of MetaPack’s extensive dataset, covering over 200 retailers and an average of more than 6m orders in any one month representing £4b in order value in any 12-month period.