When it comes to winning and retaining consumers, delivery has the power to make or break the online shopping experience.
Prepare a response to the trends that dominate last mile delivery and collection by downloading the 2017 State of eCommerce Consumer Research.
- The link between delivery options & basket abandonment
- Exploring delivery trends in the largest global eCommerce markets
- Measuring the appeal of delivery loyalty programmes
- Considering the rise of the agile shopper
- The rise of the machines (AI, BOTS & other delivery innovations)
- Corporate social responsibility & the rise of the conscientious shopper
- Planning for a post-Brexit Britain