Delivery Directions

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2nd Edition

Out to Launch

Amazon Logistics is becoming more and more sophisticated.
The American company is now testing its two-man delivery service in Munich, which would mean it’s attacking Deutsche Post DHL and Hermes in just another business area. If the test becomes a success, Amazon could expand the service to other European countries, such as the United Kingdom.
 
DHL eCommerce expands delivery service for small e-commerce merchants in Thailand
DHL eCommerce, a division of Deutsche Post DHL Group (DPDHL Group), is extending its domestic delivery service in Thailand to small e-commerce merchants, offering next-day pick-up service even in remote areas
Enterprise Innovation
 
JD.com Drone Deliveries Take off With Sichuan Air Base Network
Chinese e-commerce giant JD.com said it will build 150 air bases where package-delivering drones can take off and land in southwest China’s Sichuan province, marking a major advance in its development of alternative delivery services.
Caixin Global
 
Hermes to test delivery robots in London
Hermes is to extend its partnership with Starship Technologies to introduce the company’s autonomous delivery robots into London.
eDelivery
 
Little Spoon is a baby food delivery service hoping to fly where others flopped
Food delivery startups have proven to be a hard business – focus is often on growth more than profits, with high burn rates, low returns and they can be logistics nightmares. But nevermind all that, a new, more niche prepared meal delivery service seems to be popping up — for babies.
Tech Crunch
 
Google launches Areo, a food delivery & home services app for India
Google seems to have silently launched a new food delivery and home services aggregator called Areo for the India market. The app is available as a free download on the Google Play store and is currently operational in Bengaluru and Mumbai.
ET Tech
 
Luxury Emergency? Now You Can Get Gucci Delivered in 90 Minutes
Thanks to a partnership with London-based fashion technology company Farfetch, you can soon get Gucci clothing and accessories whisked to your door within 90 minutes.
Bloomberg

Industry Skinny

UPS boosts Saturday operations to meet e-commerce delivery demands
UPS is offering customers Saturday ground delivery and pick-ups services for the first time, expecting to create 6,000 new jobs when fully implemented in the USA.
Post and Parcel

Deutsche Post to double production of its StreetScooter electric vans
Deutsche Post DHL Group is to double the production of its self-developed StreetScooter electric vans from 10,000 units to up to 20,000 by the end of this year, following customer demand and an increased need within its own operations in Germany and the rest of Europe.
eDelivery

Overwhelmed Yamato mulls exit from Amazon’s same-day delivery service
Yamato Transport Co., Japan’s leading door-to-door courier firm, is considering withdrawing from its same-day delivery service for Amazon.com Inc. to reduce the heavy workload on its drivers, sources close to the matter said Friday.

Japan Times

Ten top tips to beat Brexit
With the trigger finally pulled on Article 50, David Jinks, head of consumer research at international delivery specialist ParcelHero, reveals 10 tricks of the trade that will beat the imposition of duties and VAT.
eDelivery

Walmart to lower prices on a million online-only items if you opt for store pickup over shipping
Walmart.com is preparing to launch a new feature called “Pickup Discount” that will lower the prices on, soon, up to one million online-only items if the customer chooses to pick up their order at a local store instead of opting for shipping. The feature is said to be inspired by the Smart Cart technology developed by Jet.com, the e-commerce startup Walmart acquired for $3 billion last year.
Tech Crunch
 
Ecommerce Europe achieves major milestone in innovating cross-border parcel delivery services
After four months of discussions, country members of the European Committee for Standardization (CEN) have recently approved the Technical Specification (TS 17073) for Postal services – Interfaces for cross-border parcels. Ecommerce Europe is proud to have chaired the work within the CEN to harmonize postal and supply chain management standards to enable one item label for the delivery of merchandise to end customers.
Ecommerce Europe

 

 

 

Tech Space

UPS delivery trucks to launch drones for last mile deliveries
Amazon wants to fly a giant blimp and let deliveries swarm from it. UPS is perhaps a little more practical. Make the drone a force multiplier by doing two deliveries done at once from the same van. Get it most of the way to its destination, set it free and do another from the truck while the drone is doing its delivery.
sUAS News
 
ParceLive: IoT and real-time parcel tracking technology
Internet of Things innovator Hanhaa, today announced that its ParceLive device and monitoring system is entering the next phase of deployments with leading logistics customers and partners. The company also announced a strategic funding round, led by European packaging materials giant, BillerudKorsnäs AB.
Supply Chain Digital
 
New generation of cyber highwaymen could threaten parcel drones
Robbing the mail has a long and dishonorable history dating back to the days of the stagecoach. But UK-based online parcel broker ParcelHero is warning that automated delivery drones and droids could see the rise of a new breed of high-tech highwaymen.
betanews 
 
A Chinese company hired an army of robots to cut worker costs
A viral video showing an army of little orange robots sorting out packages in a warehouse in eastern China is the latest example of how machines are increasingly taking over menial factory work on the mainland.
Business Insider

Food for thought

Customer Feedback Is Overrated and Other Myths of Last-Mile Delivery Service
Many companies that have tried to use last-mile delivery surveys can relate, because even though these surveys have been administered multiple times, most have failed to live up to their full potential. In many cases, their response rate has been low, their completion rate limited, and their findings more observational than actionable.
Industry Week
 
Retailers need to think like customers to meet delivery expectations
In a time of instant gratification where people are used to getting what they want, when they want it, it’s imperative for companies to go back to the drawing board. They need to think about remapping their customers five W’s (Who, What Where, When & Why). More than ever it’s important for brands to take stock of how consumers are using their products and rethink what channels can help satisfy their need at exactly the right time. 
Essential Retail
 
A focus on sustainability and expansion for the delivery industry
Sustainability is a key target for those in the logistics and supply chain sector and this week’s round-up of news shows just how important it is.
eDelivery
 
UK The Leading Market In Europe For Online Alcohol Sales
Proportionally, more UK consumers are buying alcohol online than in any other market in Europe. The growth is being driven by six key factors and the opportunities for brands are set to continue, according to a new report – How alcohol brands can tap the ecommerce opportunity – from ecommerce analytics firm Profitero, in conjunction with Nielsen.
Kam City