Delivery Directions

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delivery management trends and innovation.

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13th Edition

Out to Launch:

Amazon’s latest delivery estimate: two minutes. Jeff Bezos loves speed. First it was next-day delivery with Prime. Then it was same-day. Technology Review

Online supermarket myEnso lets customers decide. MyEnso is a new online marketplace for food in Germany and wants to do things totally different than established parties. Ecommerce News

Amazon trials one-hour delivery as part of London Fashion Week. Amazon is in the process of trialling a one-hour home delivery service of on-trend clothing as part of London Fashion Week. Retail Gazette

Habitat launches click and collect service in more than 2,300 locations. Homewares retailer Habitat has today launched a click and collect service that will enable its shoppers to collect more than 3,000 small item online purchases from one of more than 2,300 locations. eDelivery

Cainiao unveils ‘Green Logistics’ master plan. Cainiao Network this week unveiled a “green logistics” master plan, featuring the world’s first “green warehouse” and other sustainable development initiatives it will roll out and incorporate into its business, starting from Alibaba’s Double 11 Global Shopping Festival in November. Alizila

IKEA to launch online shopping and delivery service for S’pore & Malaysia in Oct. 2017. No IKEA restaurant delivery yet, though. Mothership

Microsoft confirms plans for a new flagship store in Regent Street opposite Apple. Shopping may be turning into an increasingly virtual exercise, with people buying goods online and through apps, but there is no denying the power of a physical in-store experience — a lesson that Microsoft is taking to heart. Tech Crunch

Industry Skinny:

Booze delivery businesses were Amazon-proof — but now they’re bracing for the Whole Foods factor. At the end of August, Amazon quietly expanded the cities included in the alcohol delivery service through Prime Now, one of its subscriber services that mainly delivers groceries. CNBC

Amazon, Otto and Zalando dominate ecommerce in Germany. Together, these three companies account for about 44 percent of total sales from the top 100 ecommerce players in Germany. Ecommerce News

DoorDash acquires delivery and logistics startup Rickshaw. DoorDash is announcing the acquisition of Rickshaw, a Y Combinator-incubated startup that helps businesses offer same-day delivery by connecting them to a courier network and managing the logistics. Tech Crunch

John Lewis to consolidate operations of Edinburgh DC to Glasgow instead. John Lewis is to shut its distribution centre in Leith in Edinburgh next month, instead consolidating distribution at its delivery hub in Glasgow. eDelivery

House of Fraser distribution centre upgrade expected to delivery £5 million efficiency savings this year. The company has embarked on an £18 million investment into its distribution centre. eDelivery

Bol.com is the biggest online retailer in the Netherlands. The ecommerce company, owned by Ahold, ranked first in the annual Twinkle100, a list of the biggest ecommerce companies in the Netherlands. Coolblue and Wehkamp ranked second and third. Ecommerce News

Tech Space:

UPS first commercial customer to use new electric trucks from Daimler. UPS has announced it is to introduce three medium-duty electric trucks from Daimler Trucks Fuso brand, called the eCanter, into its fleet making it the first commercial customer in the US to do so. eDelivery

Walmart partners with smart lock maker August to test in-home delivery of packages and groceries. Walmart announced today it will begin testing a new service that will allow customers with August smart home devices, like the August doorbell and security cameras, to have their packages delivered inside their home instead of left on the doorstep. Tech Crunch

Videos & Visions: Of electrifying the last mile for ecommerce delivery. As both consumers and governments (with at least one major exception) push hard for carbon reduction, the continued rise of e-commerce and the associated growing need for Last Mile delivery represents a significant problem. Supply Chain Network

Food for Thought:     

The number of retailers offering same day delivery has tripled in the past year to meet elevated customer expectations, according to a new BRP survey. According to a new report from BRP, consumers expect quick access to products and most retailers are now responding by offering same day delivery. PRWeb

Urban commercial transport and the future of mobility. Commercial traffic clogs city streets, contributes to pollution, and drives up the cost of doing business. But there are many ways to do better. McKinsey & Company

FedEx CEO: I doubt e-commerce will ever dominate retail. Amazon (AMZN) may be disrupting retail amid the “e-commerce revolution”, but FedEx (FDX) CEO Fred Smith says the transformation may not be as disruptive as many investors think. Yahoo Finance

The last frontier: The online economy and alcohol. Alcohol chain retailer Total Wine & More recently announced a partnership with the app Minibar Delivery to launch an on-demand booze delivery system in Arlington, Virginia. Forbes

VC Kirsten Green talks shop — including responding to criticisms of Bodega. “Last-mile efficiencies is a big trend. It’s something that consumers have demonstrated that they want and existing businesses are trying to figure out and new businesses are rising up to [address].” Tech Crunch