17th Edition


Out to launch:

First new Tesla electric trucks unveiled. Tesla’s first electric semi-truck has been unwrapped and reported to be another game changer on the world of logistics. With a range of 500 miles on a single charge the new trucks are set to challenge diesel vehicles and pitched to truck drivers. BBC

Ikea launches eCommerce in Singapore. Ikea opens up shop in Southeast Asia kicking off with Singapore eyeing Malaysia in mid-2018. The Swedish furniture company admits its late to the party, but learn why it has taken so long.  Business Insider

Lord & Taylor to be Walmart digital flagship store. Walmart is to put fashion sales at the heart of its online store with a Lord & Taylor partnership to answer demand from consumers. The moves come as Lord & Taylor prepares its move from its physical store.  Retail Dive

Delivery drivers now able to unlock customer's doors with Amazon Key. A new service Amazon Key due to launch this month will allow couriers and drivers to gain access to properties watched by homeowners on a mobile app. The Guardian

Is Amazon Australia launch possible ahead of Black Friday? The rumour mill chows down on whether Black Friday could see an Amazon launch in Australia. No launch was given, but the signals were certainly in play at a recent seller summit in Sydney. Tamebay

Industry Skinny:

Best Buy under pressure with late iPhone X launch. Weather and the new iPhone launch has cut into Best Buy’s third quarter sales. Whilst these two factors resulted in a sales hit, the holidays are expected to yield better results.  Chain Store Age

Black Friday best deal destinations revealed. With £10bn expect to be spent over the next five working days, the Guardian shines a light on the best deals and where to get them. The Guardian

Lessons from Singles Day. Alibaba’s UK boss David Lloyd shared gems from the largest Chinese eCommerce retailer on what Bachelors Day (Singles Day) and what is means for company outside of its immediate ecosystem. Retail Week (subscription)

Growing middle class to boos eCommerce cross spending to $100bn. Total cross border eCommerce sales in China is set to rise t $100.17bn by the end of 2017 spurned by a growing middle class with the average spend to be $882 per cross-border buyer. eMarketer

How logistics can boost customer satisfaction through peak. As Black Friday approaches and the pressure is heaped onto logistics the challenges of scale come to the forefront. Learn how to avoid logistics nightmares with tips from FarEye. Information Age

Deliveroo Plus launches in the UK. Food #delivery service Deliveroo kicks off Deliveroo Plus in the UK covering 45 towns & cities at £7.99. The move comes after a trial as it receives tough competition from Uber & Amazon. Business Insider

Tech Space:

Putting the reality into augmented reality. With Amazon’s recent augmented reality (AR) launch learn with Scott Lester EyeKandy chairman on what visually immersive environment could mean for retailers. InternetRetailing

Can Vosyis AI assistant voice level the retail playing field?  Irish start up Voysis has launched an AI assistant specifically designed for eCommerce it claims can help online retailers take on services including Amazon and Google. CNBC

Measure customer experience in retail stores with mobile. StoreEnabler claims to empower retailers to measure and analyse customer experience with mobile technology transforming websites into mobile PoS. The Telegraph

Customers incentivised to buy when technology is an enabler. Research from DigitalBridge reveals businesses using new technology including augmented reality is more likely to connect with consumers and build a loyal customer base. BusinessCloud

Trying clothes on digitally with Metail. Move over try-before-you-buy, technology start-up Metail enables customers to try on clothes online from retailer’s stock. By using customer data and preferences, the fledging start-up hopes to eventually break-through an evolving market. The Independent

The cloud is go-to technology for retailers. Learn why from 35 UK and Ireland based, mid-market retailers surveyed, 94% are comfortable using cloud-based systems for business-critical applications, a rise of 87% in 2015. See the research and analysis by Six Degrees at Bdaily

Food for Thought:

Tales from Retail Value Chain Federation fall conference. Supply Chain Digest editor Dan Gilmore deep dives supply chain collaboration, chargebacks and vendor drop shipping in ecommerce ahead of Thanksgiving. Supply Chain Digest

How the Internet of Things (IoT) is disrupting eCommerce. Challenges in IoT and the solutions marketers need to adopt to align eCommerce with customer demands. The Paypers

Five things you need to know about omnichannel. Learn how integrate off and online channels into seamless perfection with econsultancy's Jeff Rajeck. Econsultancy

The next frontier for eCommerce, emerging markets. Porter Erisman, former vice president at Chinese market eCommerce leader Alibaba debates why emerging markets are an interesting and necessary development. Knowledge@Wharton